Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The proxy server is refusing connections

  • 5 replies
  • 231 have this problem
  • 312970 views
  • Last reply by hepatica1

more options

My Pc had a virus, and trend helped me remove it, but now every time I sign on to Fire Fox the fallowing notification appears The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections. Check the proxy settings to make sure that they are correct.

Contact your network administrator to make sure the proxy server is working.

Chosen solution

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Read this answer in context 👍 242

All Replies (5)

more options

Chosen Solution

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

cor-el

Thanks for your help

more options

The proxy server is refusing connections I have: 1) Microsoft Security Essentials Quick Scan now: Nothing was found. 2) AusLogicsregistry: 1,673 were found and Deleted M$ Control Panel, System and Security Windows Firewall state Off Home or work (private) networks Public networks Windows Firewall state Off I have no proxy server what so ever.

more options

Hi Bakshara

Did you try one of the other connection settings?

  • Tools > Options > Advanced > Network Connection > Settings

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

more options

Very good !