Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New tab doesn't seem to work after the latest update. Please fix this

more options

after the latest update, i wasn't able to open a new tab(whether using the menu FILE>New Tab or pressing CTRL+T). I am using windows 8.1 SL 64bit. when i revert back to the older version, the new tab function seems to work.

after the latest update, i wasn't able to open a new tab(whether using the menu FILE>New Tab or pressing CTRL+T). I am using windows 8.1 SL 64bit. when i revert back to the older version, the new tab function seems to work.

Chosen solution

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 3

All Replies (3)

more options

Even the (+) sign doesn't seem to work either

more options

Chosen Solution

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Thank you, it is all working fine now. after restarting firefox to safemode, i disabled all my addons. and start again in normal mode. one of my addons must be the culprit, ill investigate on this. thank you for your help