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everytime microsoft upgades this computer i cant view ebay through firefox but works a treat with internet expoler has microsoft got it for you running windows

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  • 1 has this problem
  • 11 views
  • Last reply by philipp

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When I atempt to open Ebay the page does not open fully some text appears

When I atempt to open Ebay the page does not open fully some text appears

Chosen solution

hello, this may be due to the following ms update: http://support.microsoft.com/kb/2965142/

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Use a compressed image type like PNG or JPG to save the screenshot.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Chosen Solution

hello, this may be due to the following ms update: http://support.microsoft.com/kb/2965142/