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Firefox will no longer save a Bitmap. When I click "SAVE AS" , nothing happens.

FredMcD replied
BevMcQuain

When I right-click on an Internet image, and on the drop-down box, select SAVE AS. No box appears to show the current name of the image, or to allow me to enter a name of my choice. ... and image is not save anywhere. Up to now it has always worked perfectly.

When I right-click on an Internet image, and on the drop-down box, select SAVE AS. No box appears to show the current name of the image, or to allow me to enter a name of my choice. ... and image is not save anywhere. Up to now it has always worked perfectly.

All Replies (2)

You can try to clear the cache.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

You can also check for issues with the mimeTypes.rdf file.

What is the web page, and what are you trying to save?