Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I stop the download

  • 2 replies
  • 8 have this problem
  • 2 views
  • Last reply by cor-el

more options

I was downloading using mozilla downloadhelper and when I save the file, it won't show up and i can't see the progress but it is saved. The problem is, I can't pause or stop it. So i tried to close the mozilla and click the 'cancel download', and the file in my desktop disappeared. But when I open the browser again, it starts to download again and I still cannot see the progress. So how can I stop it?

I was downloading using mozilla downloadhelper and when I save the file, it won't show up and i can't see the progress but it is saved. The problem is, I can't pause or stop it. So i tried to close the mozilla and click the 'cancel download', and the file in my desktop disappeared. But when I open the browser again, it starts to download again and I still cannot see the progress. So how can I stop it?

All Replies (2)

more options

Type about:addons

  • Open the Preferences in "DownthemAll"
    • Interface > unchecl [ ] Start Minimized
more options

Do you see this file in the Downloads folder in the Downloads Manager (Library) or on the about:downloads page?