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Annoying baloon pops up after text selection

Posted

I often read longer internet text in a way to select/higlight small portions of text (it is much easier for eyes). After updating on firefox 24.2.0, selecting any text makes small baloon pops up on end of selection, and cover some words...

Baloon has 4 search items: duckduck, google, wiki and canyon.

I can not find way to disable this baloon, but it is really annoying for me. Please help me. thx

I often read longer internet text in a way to select/higlight small portions of text (it is much easier for eyes). After updating on firefox 24.2.0, selecting any text makes small baloon pops up on end of selection, and cover some words... Baloon has 4 search items: duckduck, google, wiki and canyon. I can not find way to disable this baloon, but it is really annoying for me. Please help me. thx

Chosen solution

Thanks for fast response; you did not solve my problem, but you helped guide me there :) Problem was addon "FasterFox". It should be removed and firefox restarted. Thanks again :)

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Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.8 r800
  • 5.1.30214.0
  • Printer Installer Client Plugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.5"
  • Version 1.0.5, copyright 1996-2010 The VideoLAN Teamhttp://www.videolan.org/
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealPlayer Enterprise(tm) LiveConnect-Enabled Plug-In

Application

  • Firefox 24.2.0
  • User Agent: Mozilla/5.0 (Windows NT 5.2; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.2.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Add to Search Bar 2.0 (add-to-searchbox@maltekraus.de)
  • FastestFox 5.2.1 (smarterwiki@wikiatic.com)
  • Password Exporter 1.2.1 ({B17C1C5A-04B1-11DB-9804-B622A1EF5492})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Java Quick Starter 1.0 (jqs@sun.com) (Inactive)
  • Microsoft .NET Framework Assistant 1.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Quadro 4000
  • adapterDescription2:
  • adapterDeviceID: 0x06dd
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
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  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 10-6-2011
  • driverDate2:
  • driverVersion: 6.14.12.7619
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA Quadro 4000 Direct3D9 vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.newtab.url: www.google.hr
  • browser.places.smartBookmarksVersion: 4
  • browser.search.update: False
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: https://www.google.hr/
  • browser.startup.homepage_override.buildID: 20131205180928
  • browser.startup.homepage_override.mstone: 24.2.0
  • browser.tabs.warnOnClose: False
  • browser.tabs.warnOnOpen: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 24.2.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1401868009
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1401088637

Misc

  • User JS: No
  • Accessibility: No
Glamdring7 12 solutions 102 answers

Hello,

It seems you're running Firefox version 24.2.0. You should update to the latest version which is 29.0.1

Follow the link below to update.

Download Firefox

Once you've updated,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Hello, It seems you're running Firefox version 24.2.0. You should update to the latest version which is 29.0.1 Follow the link below to update. [http://www.mozilla.org/en-US/firefox/new/ Download Firefox] Once you've updated, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes). If Firefox is open, you can restart in Firefox Safe Mode from the Help menu: *In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. *In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''. If Firefox is not running, you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br> [[Image:Safe Mode Fx 15 - Win]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem.
the-edmeister
  • Top 25 Contributor
  • Moderator
5395 solutions 40085 answers

My guess is that the Add to Search Bar 2.0 extension might be doing that "balloon".

As far as the version number of Firefox that you are using, Firefox 24.5.0 ESR is the latest version; your 24.2.0 needs to be updated to get the last 3 batches of security updates for the ESR version.

My guess is that the '''Add to Search Bar 2.0 ''' extension might be doing that "balloon". As far as the version number of Firefox that you are using, Firefox 24.5.0 '''ESR''' is the latest version; your 24.2.0 needs to be updated to get the last 3 batches of security updates for the ESR version.

Chosen Solution

Thanks for fast response; you did not solve my problem, but you helped guide me there :) Problem was addon "FasterFox". It should be removed and firefox restarted. Thanks again :)

Thanks for fast response; you did not solve my problem, but you helped guide me there :) Problem was addon "FasterFox". It should be removed and firefox restarted. Thanks again :)