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Imap folder is not updating messages correctly

Firefox Troubleshooting
Glamdring7 replied 12 years ago
8PCH
8PCH

Using an Imap account we are having an issue where we move one message on one machine but it is not always updating this on another machine. If we check on a webmail client the message has been moved, if we check in the folder where the message has been moved to it is there as well as still in the INBOX on Thunderbird.

It isn't all the time and have only noticed it in the INBOX folder. Sometimes restarting Thunderbird works, often not. The only fix I have found is to right click the folder and repair but that isn't really a viable solution. 

Any idea's anyone - greatly appreciated!
Using an Imap account we are having an issue where we move one message on one machine but it is not always updating this on another machine. If we check on a webmail client the message has been moved, if we check in the folder where the message has been moved to it is there as well as still in the INBOX on Thunderbird. It isn't all the time and have only noticed it in the INBOX folder. Sometimes restarting Thunderbird works, often not. The only fix I have found is to right click the folder and repair but that isn't really a viable solution. Any idea's anyone - greatly appreciated!

All Replies (1)

Glamdring7
Glamdring7

Chosen Solution

Hi,

You've posted your question in the forum for the Firefox browser. Please use the Thunderbird forum instead, that way your question will be viewed by volunteers with the specific knowledge you require and you'll get a response much faster.

Follow this link: Thunderbird Support Forum

Thank you.