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Add-ons which do not delete

  • 4 replies
  • 1 has this problem
  • 572 views
  • Last reply by COLINDB

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There are two add-ons - (i) AVG Safeguard toolbar and (ii) Skype Click to Call that do not delete, disabled in Add-ons Manager, however, they do not present a 'Remove' button, hence they remain unless a fresh set up of Firefox is made. Moreover, while homepages remain stable, new tab is 'hijacked' by AVG Safe Search, a 'revert to new tab' button is there, however, that requires a browser restart, then the same 'AVG Safe Search' new tab persists for several days restart....we get free of this eventually.

                        With kind regards,
                                                          happy Whitsun,
                                                                                       Colin.

All Replies (4)

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hello, please remove those two programs through the windows control panel...

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Thank you Phillip. Yes an AVG toolbar removes as described in your solution. However, although Skype Click to Call removes with windows control panel, this remains un-removed from the browser. On the browser without a 'remove' button this seems untouchable.

                     With kind regards,
                                                       Colin.
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Chosen Solution

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Hi teleguy,

                  Thank you, this has done that Skype intruder as asked.
                               With kind regards,
                                                                 Colin.