Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need help to sync between to Win 8 Surface

  • 2 replies
  • 2 have this problem
  • 13 views
  • Last reply by carlaHI12

carlaHI12
carlaHI12
more options

I'm trying to sync Firefox to a NEW Windows 8 Surface Pro to an old Windows 8 Surface Pro. Both have the latest version of Firefox, but the Sync screens on each on each one are different. I've tried the obvious, like following all of the steps, but alas there is complete failure. Help Please!

I'm trying to sync Firefox to a NEW Windows 8 Surface Pro to an old Windows 8 Surface Pro. Both have the latest version of Firefox, but the Sync screens on each on each one are different. I've tried the obvious, like following all of the steps, but alas there is complete failure. Help Please!

Chosen solution

Sounds like the old one is set up with the old sync. You'll have to disconnect it from sync, restart and then sign in with the new sync account info. Details are in this article - Sync your Firefox bookmarks, history, passwords and more.

Let me know how it goes,
Michael

Read this answer in context 👍 0

All Replies (2)

Michael Verdi
Michael Verdi
more options

Chosen Solution

Sounds like the old one is set up with the old sync. You'll have to disconnect it from sync, restart and then sign in with the new sync account info. Details are in this article - Sync your Firefox bookmarks, history, passwords and more.

Let me know how it goes,
Michael

carlaHI12
carlaHI12 Question owner
more options

Mahalo, that was the same solution that my husband had found and it solved the problem. thanks for the quick response.

Carla