
Download links don't open (and don't download)
Hello,
Thank you in advance for your help. I have been trying to open download links for the past days and while Firefox "tries" and I get the rolling wheel, the popup never opens and the files never get downloaded. I have checked on Firefox options and popups are enabled. I have uninstalled Firefox and reinstalled it back and it didnt work.
Can you please help me?
Thank you.
Chosen solution
What happens if you press CTRL+S on a site? Does any dialog appear?
Read this answer in context 👍 1All Replies (6)
If downloads hang at the last minute (just before reaching 100%), the cause might be antivirus software which tries to scan the file and during that process hangs the Firefox instance.
In order to fix the problem, try disabling the scanning as follows:
- In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
- Click I'll be careful, I promise!, to continue to the about:config page. A list of settings should appear
- Filter the list by typing in the search bar at the top. Type in scanWhenDone. You should now find the browser.download.manager.scanWhenDone preference.
- Double-click on that preference to set the value to false.
- Next, try to download something and see if it still hangs.
Please reply and tell us whether this helped you!
Hello and thank you For your reply. I tried The picores iré you mention But notuinghapens. The problem is not Hhqh it gets t 100x cent. It doesn't even start the the load. When I click on te download link, a new tab opens, "loads" for 2 seconds and then disappears.
Chosen Solution
What happens if you press CTRL+S on a site? Does any dialog appear?
What web site / address are you on? What type of file is it?
Hello Everyone,
Thank you for your responses. I already figured out what was wrong. I have my laptop connected to an external screen and the laptop closed on the side. I did not realize that I had it configured to having both screens in use, so the downloads did appear but in the laptop' screen (which was closed and I couldn't see).
Sorry for all the questions and going around. I appreciate your help.
Thank you.
Just remember; The only dumb question . . . . . . . Is the one you don't ask.