Create a new Knowledge Base article
Revision Information
- Revision id: 52150
- Created:
- Creator: debjanichatterjee
- Comment: added share article template
- Reviewed: No
- Ready for localization: No
Revision Source
Revision Content
Don't be intimidated by all of the fields and checkboxes that you see when you first create a new article. Most everything can be handled later. This is all you have to do:
- Right-click and open this link in a new tab — New article.
- Enter a title (can be changed later).
- Choose the product this article is relevant to (can be changed later).
- Choose one topic (can be changed later).
- Enter a search summary (short description of the article).
- Start writing!
- You can copy and paste the sample code in the next section to help you get started.
- When you are done, click
- You will be asked to "Briefly describe your changes." If this is a new article and you still have more work to do, enter Work in Progress. If you are ready for feedback and review, enter Ready for Review.
to save your work.
For more help with writing support articles, see:
A complete list of support article documentation is here - Improve the Knowledge Base
Copy and paste this template into a new article
The code below is sample wiki markup that you can use as a basis for a new article. These are some of the most common pieces of markup that we use. For more markup see, Markup cheat sheet.
Introduction goes here.
__TOC__
=First section=
An unordered list:
*First item. For more information see, [[Name of article]]
*[[Name of article|Second item]]
*:[[Image:Name of image]]
{note}'''Note:''' This is an example of a note.{/note}
=Second section=
{for win}
A numbered list only "for" Windows users:
#First item
#Second item
{/for}
{for mac}
A numbered list only "for" Mac users:
#First item
#Second item
{/for}
{for linux}
A numbered list only "for" Linux users:
#First item
#Second item
{/for}
{warning}'''Warning:''' This is an example of a warning.{/warning}
This is what the sample wiki markup looks like to the viewer
Introduction goes here.
Table of Contents
First section
An unordered list:
- First item. For more information see, Name of article
- Second item
Second section
A numbered list only "for" Windows users:
- First item
- Second item
A numbered list only "for" Mac users:
- First item
- Second item
A numbered list only "for" Linux users:
- First item
- Second item