Don't be intimidated by all of the fields and checkboxes that you see when you first create a new article. Most everything can be handled later. This is all you have to do: #'''Right-click and open this link in a new tab — [https://support.mozilla.org/en-US/kb/new New article]''' #Enter a title (can be changed later) #Enter a search summary (short description of the article) #Start writing! #*You can copy and paste the sample code in the next section to help you get started. For more help with writing support articles, see: *[[Anatomy of a Knowledge Base article]] *[[Markup cheat sheet]] A complete list of support article documentation is here - [[Improve the Knowledge Base]] =Copy and paste this template into a new article= The code below is sample wiki markup that you can use as a basis for a new article. These are some of the most common pieces of markup that we use. For more markup see, [[Markup cheat sheet]]. <code> Introduction goes here. <br><br> <nowiki>__TOC__</nowiki> <br><br> <nowiki>=First section=</nowiki><br> An unordered list:<br> <nowiki>*</nowiki>First item. For more information see, <nowiki>[[</nowiki>Name of article<nowiki>]]</nowiki><br> <nowiki>*</nowiki><nowiki>[[</nowiki>Name of article|Second item<nowiki>]]</nowiki><br> <nowiki>*:[[</nowiki>Image:Name of image<nowiki>]]</nowiki><br><br> <nowiki>{</nowiki>note<nowiki>}</nowiki><nowiki>'''</nowiki>Note:<nowiki>'''</nowiki> This is an example of a note.<nowiki>{</nowiki>/note<nowiki>}</nowiki> <br><br> <nowiki>=Second section=</nowiki><br> <nowiki>{</nowiki>for win<nowiki>}</nowiki><br> A numbered list only "for" Windows users:<br> <nowiki>#</nowiki>First item<br> <nowiki>#</nowiki>Second item<br> <nowiki>{</nowiki>/for<nowiki>}</nowiki><br><br> <nowiki>{</nowiki>for mac<nowiki>}</nowiki><br> A numbered list only "for" Mac users:<br> <nowiki>#</nowiki>First item<br> <nowiki>#</nowiki>Second item<br> <nowiki>{</nowiki>/for<nowiki>}</nowiki><br><br> <nowiki>{</nowiki>for linux<nowiki>}</nowiki><br> A numbered list only "for" Linux users:<br> <nowiki>#</nowiki>First item<br> <nowiki>#</nowiki>Second item<br> <nowiki>{</nowiki>/for<nowiki>}</nowiki><br><br> <nowiki>{</nowiki>warning<nowiki>}</nowiki><nowiki>'''</nowiki>Warning:<nowiki>'''</nowiki> This is an example of a warning.<nowiki>{</nowiki>/warning<nowiki>}</nowiki> </code> =This is what the sample wiki markup looks like to the viewer= Introduction goes here. __TOC__ =First section= An unordered list: *First item. For more information see, [[Name of article]] *[[Name of article|Second item]] *:[[Image:Name of image]] {note}'''Note:''' This is an example of a note.{/note} =Second section= {for win} A numbered list only "for" Windows users: #First item #Second item {/for} {for mac} A numbered list only "for" Mac users: #First item #Second item {/for} {for linux} A numbered list only "for" Linux users: #First item #Second item {/for} {warning}'''Warning:''' This is an example of a warning.{/warning}

Don't be intimidated by all of the fields and checkboxes that you see when you first create a new article. Most everything can be handled later. This is all you have to do:

1. Right-click and open this link in a new tab — New article
2. Enter a title (can be changed later)
3. Enter a search summary (short description of the article)
4. Start writing!
   • You can copy and paste the sample code in the next section to help you get started.

For more help with writing support articles, see:

• Anatomy of a Knowledge Base article
• Markup cheat sheet

A complete list of support article documentation is here - Improve the Knowledge Base

Copy and paste this template into a new article

The code below is sample wiki markup that you can use as a basis for a new article. These are some of the most common pieces of markup that we use. For more markup see, Markup cheat sheet.

Introduction goes here.

__TOC__

=First section=
An unordered list:
*First item. For more information see, [[Name of article]]
*[[Name of article|Second item]]
*:[[Image:Name of image]]

{note}'''Note:''' This is an example of a note.{/note}

=Second section=
{for win}
A numbered list only "for" Windows users:
#First item
#Second item
{/for}

{for mac}
A numbered list only "for" Mac users:
#First item
#Second item
{/for}

{for linux}
A numbered list only "for" Linux users:
#First item
#Second item
{/for}

{warning}'''Warning:''' This is an example of a warning.{/warning}

This is what the sample wiki markup looks like to the viewer

Introduction goes here.

First section

An unordered list:

• First item. For more information see, Name of article
• Second item

  

Second section