Buddy Program - Army of Awesome (AOA) Overview
This article is no longer maintained, so its content might be out of date.
This article is to help buddies teach their trainees how to tweet in Army of Awesome(AOA). Below is a checklist, which buddies should cover with their trainees and some links that buddies can give to their trainees or use them.
This is a list of everything your trainee needs to know. It's recommended to go through this list when working with your trainee.
- Signin using Twitter and authorization
- Understanding the question
- Replying to the question
- Using the canned response
- Using the KB article - Short links
- Remove the spam tweet
- Avoiding the twitter block for spam reply