Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

Not able to sync my browsing data

Hello! I synced my browsing data yesterday by signing in to firefox account and reset my OS(window 10) to improve my laptop's speed. When I am trying to get back my brow… (xem thêm)

Hello! I synced my browsing data yesterday by signing in to firefox account and reset my OS(window 10) to improve my laptop's speed. When I am trying to get back my browsing data back after resetting and installing firefox by signing in to my firefox account and pressing the Sync Now button then its not giving me my browsing data back. Why is it so? Need Help. Thank You!!

Được hỏi bởi htmailcollector 1 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 1 tháng trước

Failed to check for Updates

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed… (xem thêm)

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed to check for updates" in the Firefox "about" box and settings page.

I even went about uninstalling Firefox and reinstalling it while deleting the Firefox Program Files and user AppData directories. I also checked for a Windows Firewall entry for the program.

Is there something in another directory or registry setting I need to delete or change? Or does Firefox use a different program for updating that needs a firewall rule?

Thanks for any help.

Được hỏi bởi BobPiletteJr 1 tháng trước

  • Đã giải quyết

Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (xem thêm)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Được hỏi bởi alexblake2 1 tháng trước

Được trả lời bởi zeroknight 1 tháng trước

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (xem thêm)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Được hỏi bởi mhjzxcmcmr 1 tháng trước

Lần cuối trả lời bởi cor-el 1 tháng trước

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (xem thêm)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Được hỏi bởi jengel1600 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

Tabs are automatically changing to spam sites

I have many tabs open at the same time and I'm noticing tabs from Urban Dictionary in particular are automatically changing to suspicious sites, quite a few porn sites in… (xem thêm)

I have many tabs open at the same time and I'm noticing tabs from Urban Dictionary in particular are automatically changing to suspicious sites, quite a few porn sites in fact.

Is this something Urban Dictionary is doing to direct viewers to sponsors or is there a bug in my FF browser?

Được hỏi bởi stephenslr1 1 tháng trước

Lần cuối trả lời bởi cor-el 1 tháng trước

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (xem thêm)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

Được hỏi bởi PLS1 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (xem thêm)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Được hỏi bởi maple22 1 tháng trước

Lần cuối trả lời bởi cor-el 1 tháng trước

Can't close Firefox with multi pages opened through right clicking the taskbar.

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809) When I right click the taskbar and press close Firefox, here comes the interface j… (xem thêm)

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?

Được hỏi bởi Feeling Unreal 1 tháng trước

Lần cuối trả lời bởi zeroknight 3 tuần trước

my bookmark is not syncing after logging on another win-10 machine

bold textDear Firefox team. My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account. how can i get the syncing bookma… (xem thêm)

bold textDear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

Được hỏi bởi Sheraz Ali 1 tháng trước

Lần cuối trả lời bởi Sheraz Ali 1 tháng trước

Not able to scroll down for Internal Menu on website

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chr… (xem thêm)

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list.

Help! How can I fix this so I can scroll down in Firefox for this sub-menu item?

Thanks, Steve

Được hỏi bởi mbpros 1 tháng trước

Lần cuối trả lời bởi cor-el 1 tháng trước

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (xem thêm)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Được hỏi bởi jontalk 1 tháng trước

Lần cuối trả lời bởi zeroknight 1 tháng trước

Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (xem thêm)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

Được hỏi bởi John Winn 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã khóa

Unable to update Firefox browser

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled an… (xem thêm)

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

Được hỏi bởi rpm3110 1 tháng trước