Questions Asked

  • Copy Linux TBird profile to MSWindows

    I need to copy my Thunderbird profile from my Linux partition to the MSWindows one. All the tutorials I've seen claim I can just let MSWin create it's AppData directori… (read more)

    I need to copy my Thunderbird profile from my Linux partition to the MSWindows one. All the tutorials I've seen claim I can just let MSWin create it's AppData directories, exit TB, then copy my profile and profile.ini over to there.

    Doesn't work. It ignores my existing profile and starts creating a new one, and wants me to enter a new account. have 10 different accounts, filters, and other customizations, and I am *NOT* going to manually recreate everythin

    Archived 7 200
  • Thunderbird shrinking font size on it's own

    An extremely irritating bug in Thunderbird. Don't even remember how long it has been doing this; when I am typing a message, if I so much as switch away from the Thunder… (read more)

    An extremely irritating bug in Thunderbird. Don't even remember how long it has been doing this; when I am typing a message, if I so much as switch away from the Thunderbird window (to look something up for example), when I come back to the window it will switch the font size to 1-2 points smaller than what it had been doing before. I have not selected any formatting settings, and had been typing in it's default type size. Merely switching out of the window should not perform a type size change.

    I have ever had to just highlight the entire message (if TB has completely fubarred the font), delete it from TB, paste it into a plain-text editor to remove all formatting, and then paste it back in.

    Archived 60
  • STILL Unable to sync firefox Android with Desktop due to missing Sync Menu Item

    Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save … (read more)

    Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save Data option. This is v120.1.1 (you know, well after the Overflow Menu got BROKEN in the desktop version). I have NO idea what device you must be using to suggest scanning from the keyboard, but this phone has no such item. And scanning from the camera complains that I didn't scan from the non-existent option in the app.

    Archived 1 80
  • Google Chat sync

    Looking at my sync settings on a GMail account, I see under the [Gmail] folders it has "Chats" listed. Looking at what it has in the folder (I set it to sync locally) al… (read more)

    Looking at my sync settings on a GMail account, I see under the [Gmail] folders it has "Chats" listed. Looking at what it has in the folder (I set it to sync locally) all I see is a long list of messages from chatsupport@bot.talk.google.com, all dated from 2013 (plus one message from an old 10 year old work google account). Checking the GMail website, I see a number of Chat messages from 2020 and 2021 but none of those Google bot messages from 2013. Is this item supposed to be syncing down the messages I have on my GMail account? If not, what are these messages. I even tried closing Thunderbird and removing the Chats and Chats.msf files, but the next sync just brought the chatsupport messages back down.

    It's not really a big issue if it doesn't actually sync them (it could be handy, but not critical). However, if it IS supposed to work I would put in a BZ for it. Otherwise I'll just uncheck it and ignore it.

    Archived 1 130
  • Create New filter does not see any mail folders

    I am no longer able to create new mail filters. If I have an email and use "Message | Create filter from message" I can set up the filter parameters, but the "Perform fi… (read more)

    I am no longer able to create new mail filters. If I have an email and use "Message | Create filter from message" I can set up the filter parameters, but the "Perform filter options" section, if I select "Move message to" or "Copy message to" the destination is greyed out with "no available folders". I have the same situation if I select "Tools | Message Filters" and try to create a new filter.

    I've already deleted all my .msf files and let TB recreate them, but that didn't fix it.

    Archived 11 270
  • Search broken in newer versions of Thunderbird

    In the recent versions of Thunderbird (102.2.x, 102,3,3, 106.0b5, and possibly earlier) searching messages no longer works on my home system. On the main message screen, … (read more)

    In the recent versions of Thunderbird (102.2.x, 102,3,3, 106.0b5, and possibly earlier) searching messages no longer works on my home system.

    On the main message screen, the Quick Search field used to let me quickly filter out messages with a subject or sender matching whatever I put in that field. It would in fact start filtering matches as I'm typing. This no longer happens, with multiple email addresses (such as GMail, or my ISP).

    If I bring up the full search dialogue while on a folder from one of my email accounts (so that it should be able to guess which account I'm searching in) the "Search for messages in" field is greyed out. with the text "No available folders".

    The thing is, my work computer with Thunderbird 102.2.0 still has functional search (both Ouick Find and the full search dialogue).

    Archived 18 130
  • Exporting JUST the settings

    As handy as the Export/Import tools may be for the latest Thunderbird client, there still doesn't seem to be a way to export just the settings themselves, in a way that c… (read more)

    As handy as the Export/Import tools may be for the latest Thunderbird client, there still doesn't seem to be a way to export just the settings themselves, in a way that can be used to import to a different system where the setup may not match where it was imported from (especially if migrating between operating systems).

    Any suggestions on a tool that will do this?

    Archived 4 140
  • Comfortaa font corruption on Thunderbird and Firefox

    Not actually a question, but rather an answer for a problem I've encountered with Thunderbird and Firefox, I figured I should post the solution someplace. I had been gett… (read more)

    Not actually a question, but rather an answer for a problem I've encountered with Thunderbird and Firefox, I figured I should post the solution someplace.

    I had been getting font corruption with one of my systems (such as the number "8" having the upper loop squished" and had been trying to find just what was different there. Turned out it was the Google font "Comfortaa" was the culprit. I'm presuming there was some incompatibility with the Mozilla render system (I could not find the broken font by other means). So if you have font corruption, try removing that one first.

    Archived 60
  • Stop Lightning from asking to save changes on non-changed calendar entry

    I am finding if I have a notification in the calendar (linking to Google Calendar work entries I did NOT create, and have no ability to edit) that every few times I tell … (read more)

    I am finding if I have a notification in the calendar (linking to Google Calendar work entries I did NOT create, and have no ability to edit) that every few times I tell the system to Sleep for XX minutes, or Dismiss the listing it will pop up a message asking if I want to save changes. I haven't changed anything, so it should not be trying to save to a calendar entry that was not created or managed by me.

    Is there some hidden setting I should be changing to handle calendars that contain what are effectively read-only entries?

    Archived 90
  • Offline (closed) IMAP account no longer viewable

    I have an old IMAP email for an email service I closed/canceled. Under earlier Thunderbird versions I was still able to view/browse the emails in that account (I had bee… (read more)

    I have an old IMAP email for an email service I closed/canceled. Under earlier Thunderbird versions I was still able to view/browse the emails in that account (I had been synchronizing the emails all along, so when I closed the account it was fully synchronized offline). Now with TB 91.2, I can no longer view the messages, and the program complains I have to go online to read them.

    Turns out that TB managed to wipe-out all the emails from that closed account (I had changed the "server name" to "0.0.0.0" in a failed attempt to prevent TB from ever checking that account; that's been a long-standing bug for years now). I'm guessing the program figured if it couldn't contact the server, that there were no emails on the account and wiped them out.

    So I restored the appropriate files for that account from backup and brought TBird up again. The email account view in TBird will see NONE of the messages, or the sub-folders of it, even though I can still see the files in their appropriate subdirectories.

    I might have moved this old directory to "Local Folders" except that TBird is unable to figure out what to do with them there either (they never show up as usable folders).

    Archived 60
  • Show TitleBar with MenuBar separate (MSWin10)

    On the MSWin10 version of Thunderbird (91.2.0) I can get the menu bar and tabs to display, but the menus are being shoved into the titlebar. How do you get the menubar… (read more)

    On the MSWin10 version of Thunderbird (91.2.0) I can get the menu bar and tabs to display, but the menus are being shoved into the titlebar. How do you get the menubar to show *below* the titlebar? There used to be a setting to change this, but it seems to be missing from the settings window now (did a search within settings, and nothing is found).

    Solved Archived 2 130
  • Scrollbar messed up YET AGAIN in TB 91

    Just WHY is this a constant battle with UI "designers" (more like UI destroyers)? I want my scrollbars to be of a usable width (not super wide mind you, just textured an… (read more)

    Just WHY is this a constant battle with UI "designers" (more like UI destroyers)? I want my scrollbars to be of a usable width (not super wide mind you, just textured and visible/clickable), **AND** I want them to have arrows at the top and bottom (or left & right if it's a horizontal one). Somewhere there must be a design school where the professors are *flunking* students if they dare to make interfaces that are actually usable and customizable.

    I have the ~/.gtkrc-2.0.mine and ~/.config/gtk-3.0/gtk.css files with the appropriate "has-forward/backward-stepper" lines in each. Firefox 91 is working correctly. But it would appear TB isn't looking at those settings. So just where are the settings being buried this time? And will they continue to be respected without the Apple/Google/Microsoft attitude that only *THEY* can decide how your system will look/work?

    Archived 10 70
  • Thunderbird on MSWin will not use transferred filters file

    I transferred my Thunderbird profile from my primary Linux system to a fresh MSWin10 install. I had long since figured the edits I needed to do in prefs.js in order to b… (read more)

    I transferred my Thunderbird profile from my primary Linux system to a fresh MSWin10 install. I had long since figured the edits I needed to do in prefs.js in order to bring the profile over, and where I need to copy the profile to.

    It is able to see all my emails, and email accounts, but even though I have the msgFilterRules.dat for the IMAP account in it's mail folder, it steadfastly refuses to recognize ANY of the filters I had defined. And all the sites I've found for transferring filters says this precisely the way it should be done (the .dat file in the appropriate imap folder).

    Sh what's happening, is the Linux filters file incompatible with MSWindows? Both the Linux source system and the MSWin destination are running Thunderbird 78. Or does the MSWin version store it's filters file in some undocumented location rather than where it's supposed to be?

    Archived 3 160
  • TBird creates NEW profile for mere point release (78.x)

    I downloaded TBird 78.6.0 and extracted it to a directory under my home directory. The ptofile had previously run under 78.4.3, but when I opened it under 78.6.0, it cre… (read more)

    I downloaded TBird 78.6.0 and extracted it to a directory under my home directory. The ptofile had previously run under 78.4.3, but when I opened it under 78.6.0, it created yet another *NEW* profile. This is just a point release, not a major breakage release. Just why is it creating new profiles?

    Sure, I can hack up a workaround and beat it into submission, but I shouldn't have to. It's just a point release, there's no reason for it to yet again break my profiles. It seems the devs think people are just running single-accounts with no customization. But it's specifically because we have complex configurations that we are using a REAL email client (a web browser is NOT an email client). So stop breaking the only remaining usable email client.

    Solved Archived 1 130
  • select the version i want to download

    I needed a copy of Firefox to use inside of a Wine setup inside my Linux system. However, your site has *****NO WAY**** to specify WHICH operating system I'm trying to d… (read more)

    I needed a copy of Firefox to use inside of a Wine setup inside my Linux system. However, your site has *****NO WAY**** to specify WHICH operating system I'm trying to download for. It's bad enough when the dimwits over at Google think they know better then the user what we're trying to do (a tip here, they don't). Really don't need Mozilla picking up yet ANOTHER bad habit from Google.

    You want to default to what the current OS is? That's fine. But you ***MUST*** provide an alternative link to different systems. Otherwise I can just download Opera or Vivaldi instead.

    Archived 4 50
  • Restoring scrollbar arrows to TB Beta

    Just wondering which theme/UI system the Thunderbird 60 Beta is using. In the older versions (including the latest v52.x build) my scrollbars still have top & bottom… (read more)

    Just wondering which theme/UI system the Thunderbird 60 Beta is using. In the older versions (including the latest v52.x build) my scrollbars still have top & bottom arrows. In TB Beta v60.x, those arrows are now gone. Would like to put them back where they belong, and don't want to have to hunt down some ugly, unmaintained theme to do it.

    Archived 3 440
  • Thunderbird beta download location

    On the Thunderbird 60.x Release Notes page, the download link under "Try Thunderbird Beta" points to the "release" build download site, not the beta download site. https:… (read more)

    On the Thunderbird 60.x Release Notes page, the download link under "Try Thunderbird Beta" points to the "release" build download site, not the beta download site.

    https://www.thunderbird.net/en-US/thunderbird/60.0beta/releasenotes/

    Solved Archived 5 360
  • Detail view for calendar entries

    If I have a calendar entry with the "details" pane filled out, location information, etc, there is no way to *view* the information without bringing the entry up in an *e… (read more)

    If I have a calendar entry with the "details" pane filled out, location information, etc, there is no way to *view* the information without bringing the entry up in an *editor* window. It's especially troubling when it's a recurring entry and it asks if I want to edit the one occurrence or all of them. Actually, NEITHER of those, I just want to view the location and details information. It's there in the entry, the program provides a space to enter the information, but once it's there it's no longer accessible.

    Either provide a view pane or popup, or just remove the ability to save the information, because it's worthless to have it their as it stands now.

    Archived 3 130
  • cast video to ps3

    According to your explanation of casting from Firefox to a media device, I am NOT seeing the option to cast video when I am on a video page (say, for example, http://kiss… (read more)

    According to your explanation of casting from Firefox to a media device, I am NOT seeing the option to cast video when I am on a video page (say, for example, http://kissanime.to/Anime/Queen-Millennia/Episode-003?id=62498). I have a Roku3 device (which Samsung ScreenMirroring will see on my Tab4), and a Playstation3. I am actually trying to cast to the PS3, but even with the Roku3 as a known valid receiver, I am not seeing the option at all.

    So I am wondering if this has been broken in recent releases (thereby not showing even for the Roku) and also want to know if the PS3 is even usable at all.

    Archived 2 50