Thunderbird Community Forum

After upgrading to the latest version of Thunderbird ( release 141.0), I noticed an issue in the message list window: the horizontal scrollbar at the bottom appears very close to the last visible email in the list (which is usually the most recent message, depending on the sort order). In some cases, the scrollbar even overlaps the subject line of that last email. This often makes it difficult or even impossible to click on the email, as the scrollbar covers a large portion of its title. This issue occurs when the "Quick Filter" feature is enabled. If I disable "Quick Filter," a proper space appears between the last email's title and the scrollbar, and the issue no longer occurs.

A couple of days ago, there was an update to Thunderbird and since then, my emails have been coming in to wrong folders. None of the emails coming in to the inbox are staying there. They are instead going into a subfolder of my inbox set up to filter online orders coming in to my business. When I try to move them back to the inbox they disappear nowhere to be found.

I don't know what to do. Who is supposed to help in situations like this? My business is being affected by losing emails into cyberspace and all my message filters going wacky.

I'm using Thunderbird on a MacBook Pro with multiple M365 and Google Workspace accounts. I have created two Saved Searches, which are in Favorites Folders and perform as intended (one searching multiple email addresses across multiple Inboxes). A third search has been created several times and keeps disappearing. It searches for all Inbox email across 3 accounts and searches for 6 different emails (To: or cc:). This third search is actually where I spend most of my day, so it's important to me. Any thoughts???

Thanks in advance.

On a brand new Linux Mint Debian Edition install, I could not configure my existing email accounts because Thunderbird hung on checking password. Searching the internet found many others with the same problem but no answer.

It turns out the 2SV was turned on but as I was always accessing from verified computers, I was not being asked for a code sent to my phone. This new install was not trusted and so it needed to complete the 2SV.

The simple issue was that I needed to turn off 2SV in order to connect to my accounts.

• • • Is there a return code from Gmail or Yahoo mail servers telling you that it is waiting on the 2SV so that you can inform the users. Alternatively, after a 3 minute wait you can assume something is wrong and provide the user with a help pop-up talking about 2SV or lack of internet connectivity.

Thank you

Help As a relative newbie to the transfer game I am relieved to have just transferred data from my old laptop to a new one. Everything seems to have worked OK but I would like to keep the old laptop available as a once only backup in case of future problems with transferred files (not just Thunderbird email ones). Both laptops are currently receiving latest emails via Thunderbird. If I delete an unwanted latest email from the new laptop it still remains on the old one and I have to repeat the deletion. Future excursions into the old laptop will hopefully be few and far between but it looks like I may have long list of emails waiting to be sorted once again if I do. Is there any way that when I delete or relocate emails on the new laptop then they will automatically be deleted from the old one? Alternatively can I now stop emails coming to the old laptop when I have the new one? Thank you John

I use this computer remotely. When checking emails, I usually use other means (iphone, other computers) but occasionally need to send from here and use Thunderbird. The last time I accessed Thunderbird on this particular computer was about 45 days ago. (Windows 10) When I opened Thunderbird, none of the emails would download nor could I send out a test.

I've double checked my account configurations, uninstalled and reinstalled Thunderbird, deleted the email account and recreated the email account but still getting a configuration error. Emails are definitely going thru (in and out) from this account but not from this computer.

I also tried setting up a different email account which worked just fine on this computer with Thunderbird. But the one I really need won't set up. What could have changed in 45 days and thoughts on possible solutions.

Thanks for any ideas.

I have long had an ESR version (140.1.1) on my Win11, for which I had selected all the defaults from the installer around a year ago.

I followed [instructions] to migrate to the Release version (141.0).

I imported the same profile as that exported by the ESR version.

ISSUE: Now I have 2 separate installations of Thunderbird as shown in Windows "Apps" panel, the old and the new one. Both are 64 bit. Each holds its' own versions of my folders and synchronizes separately.

QUESTION: What's the best way to resolve this? I only want the Release version, but fear a process (that I imagine on my own) which will damage one or both. Such is my luck with these matters.

Thanks in advance, AL

Hi, Just got computer back from shop where - rather than upgrade - they did a clean install of Win11. I was under the impression from them they'd backup everything on a new "backup" drive they installed to double my capacity as part of the upgrade process.

They're version of backing up Thunderbird left me with a folder "Thunderbird_profile_backup.zip" that is 9,698,657kb in size.

I am attempting to install Thunderbird on the essentially new computer and restore all data from the previous installation.

Is this even possible anymore at this point?

I have data in that file that is important not only financially but archived family info from now deceased members... I'd really like to recover it.

In short help! lol.

Mark

I am having a problem with one of my email accounts I use with Godaddy.

I have 3 different email (user names) under the same domain name and 2 work perfectly, and the third received fine, but will not send. I get, "Login to server smtp.office365.com with username max@j******.net failed." . The options are 1. Retry (does nothing). 2. Enter New Password (when I try this on it does not allow me to enter a new password, just retries). 3. Cancel.

I have triple checked and all the setting are correct...and inside thunderbird they share the same smtp server.

Like I stated, I have 2 other email accounts set up with the same domain (j*****.net) that are working perfectly, but the third one receives, but has the above error on sending. All three use the same SMTP server.

I did try and delete the one I was having a problem with and reinstall it, but it did not help. Godaddy email support was useless, and kept trying to get me to change over to outlook (ecccch).

Can you help? Is anyone else have an issue like this with godaddy?

I have had an issue for quite some time now where I cannot set any details on my email addresses from the Account Settings screen on my Thunderbird install.

This has been an issue for quite some time I believe. The significance of the issue is that I cannot change SMTP servers because not only is the setting blank but when I select another SMTP it returns to default every time.

128.9.0esr (64-bit)

Please help! I am having to use a secondary email address for some of my clients because I cannot set up an SMTP server for them.

For the past two days I've been getting a popup in one of my Thunderbird email accounts stating that the password/login has failed and giving me three options, Retry, Enter new Password, or Cancel. I've tried doing all 3, and nothing works - it just keeps bringing me back to that same popup. I normally don't need to enter a password to access my emails, and my other email address is working just fine. What's up?? Thanks for your help!!

Hi. Every time I send an email, the recipient's address is saved in my collected addresses folder. This means that each new email sent to a known recipient adds another copy of the address (see screenshot). Some addresses have hundreds of copies. How can I get rid of this?

Thanks for any help.

Hello,

When I click on Junk folder, messages in that folder displays for a second but then they disappear and there is message " No message found". When open the same folder with Outlook, I can see all the messages in Junk folder. Has anyone had this issue? How did you resolve it?

Thanks, Simon

When I click the little white icon next to an email address AND it's a @outlook.com email, the icon does NOT turn blue (maybe blue/green). However the address was added to the my local Address Book. When I go and edit the this new email address, the updated info is not displayed in the email pane (in the From column), it still just appears with their email address.

I have several filters applied to my inbox to move e-mails to (sub)folders. I don't see a taskbar icon (red dot on the logo) when a new e-mail arrives and is moved which is a problem, because they can be urgent. I however see the dot when the mail stays in the inbox. Is there a solution for this?

I also see Windows 11 informs me with a pop-up also for folders, but I'd rather have that red dot.

Hi,

In Thunderbird version 140 and newer, when I use a filter to immediately move an email to local folders upon receipt, Thunderbird does not indicate it as new (e.g., no icon in the system tray). When the email arrives in the Inbox, it is correctly signaled as new. Older versions used to indicate new mail even in local folders. Is this a bug or a feature?

I cant get any new messages. Thunderbird does not seem to connect to server. I tried removing the account in TB but now I cant log back in or add it back in coz Im getting a prompt ot os not connecting to server. I ttried adding it manually using the SMTP server but it is still not working