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On my twitter page there are no user avatar icons at all.

8 replies
18 have this problem
36 views
Last reply by NedMartin

10 years ago

10/21/13, 3:37 AM

I am using an iMac with the latest Mountain Lion OSX fully updated. When I view my twitter page in Firefox 25, everything looks okay except that most of the avatar icons are just small placeholder boxes with a 'broken page' picture in the top left corner of each. I have reset Firefox, with no effect, I have opened Firefox in safe mode with no effect, I have reloaded the page - sometimes different icons appear or disappear at random, but basically the problem remains. I have not changed, added to or deleted any add-ons since April this year, but the problem only arrived a couple of days ago. It isn't a Twitter problem, since everything works fine in Chrome, and on my office computer running windows and Firefox 24.

I am using an iMac with the latest Mountain Lion OSX fully updated. When I view my twitter page in Firefox 25, everything looks okay except that most of the avatar icons are just small placeholder boxes with a 'broken page' picture in the top left corner of each. I have reset Firefox, with no effect, I have opened Firefox in safe mode with no effect, I have reloaded the page - sometimes different icons appear or disappear at random, but basically the problem remains. I have not changed, added to or deleted any add-ons since April this year, but the problem only arrived a couple of days ago. It isn't a Twitter problem, since everything works fine in Chrome, and on my office computer running windows and Firefox 24.

All Replies (8)

10/21/13, 4:39 AM

This is a known bug in Firefox Beta, and we are working with Twitter to resolve this. You can use Firefox Release 24 as an alternative if you'd like.

10/21/13, 4:57 AM

Thanks for the info...

ps. FF memory bloat fix is brilliant, FF rocks!

Moderator
Top 10 Contributor

10/21/13, 8:00 AM

Does it help if you set security.ssl.enable_ocsp_stapling to false on the about:config page?

http://kb.mozillazine.org/about:config

Bug 929063 - Twitter layout broken/missing items

Please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Modified October 21, 2013, 8:56:19 AM PDT by cor-el

trequoit Question owner

10/21/13, 8:24 AM

Hi cor-el

If I'm honest, I wouldn't know where to start implementing your suggestion - way out of my league!

Thanks anyway, but if it is a known bug in the FF Beta version, I'll just live with it till FF/Twitter get their act together.

trequoit Question owner

10/21/13, 8:24 AM

Thanks Tylerdowner - just have to live with it for now, no biggie.

10/21/13, 8:40 AM

Here you go, follow these instructions

http://kb.mozillazine.org/About:config#Opening_about:config

when you find the line

security.ssl.enable_ocsp_stapling

double click it and you will find its status changes from true to false, double click again and it changes back.

Hth?

10/21/13, 8:40 AM

Thanks for that, its worked and the images seem to be back.

10/21/13, 10:47 AM

This also occurs on Soundcloud and Tumblr sites.

Error: "The OCSP response contains out-of-date information"

The fix "Try to set the security.ssl.enable_ocsp_stapling pref to false on the about:config page." works.