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On my twitter page there are no user avatar icons at all.

Posted

I am using an iMac with the latest Mountain Lion OSX fully updated. When I view my twitter page in Firefox 25, everything looks okay except that most of the avatar icons are just small placeholder boxes with a 'broken page' picture in the top left corner of each. I have reset Firefox, with no effect, I have opened Firefox in safe mode with no effect, I have reloaded the page - sometimes different icons appear or disappear at random, but basically the problem remains. I have not changed, added to or deleted any add-ons since April this year, but the problem only arrived a couple of days ago. It isn't a Twitter problem, since everything works fine in Chrome, and on my office computer running windows and Firefox 24.

I am using an iMac with the latest Mountain Lion OSX fully updated. When I view my twitter page in Firefox 25, everything looks okay except that most of the avatar icons are just small placeholder boxes with a 'broken page' picture in the top left corner of each. I have reset Firefox, with no effect, I have opened Firefox in safe mode with no effect, I have reloaded the page - sometimes different icons appear or disappear at random, but basically the problem remains. I have not changed, added to or deleted any add-ons since April this year, but the problem only arrived a couple of days ago. It isn't a Twitter problem, since everything works fine in Chrome, and on my office computer running windows and Firefox 24.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Displays Java applet content, or a placeholder if Java is not installed.
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Version 4.7.0.15362
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.04
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.4
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Unity Web Player version 4.1.2f1. (c) 2012 Unity Technologies ApS. All rights reserved.
  • LogMeIn remote control components
  • 5.1.20125.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Office Live Update v1.0
  • Garmin Communicator Plug-in Version 3.0.1.0
  • DivX VOD Helper Plug-in
  • DivX Web Player version 2.1.2.265
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

Application Basics
------------------
Name: Firefox
Version: 25.0
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:25.0) Gecko/20100101 Firefox/25.0
Extensions
----------
Name: DivX Plus Web Player HTML5 <video>
Version: 2.1.2.126
Enabled: false
ID: {23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Important Modified Preferences
------------------------------
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.places.smartBookmarksVersion: 4
browser.sessionstore.upgradeBackup.latestBuildID: 20130926170421
browser.startup.homepage_override.buildID: 20130926170421
browser.startup.homepage_override.mstone: 25.0
dom.mozApps.used: true
extensions.lastAppVersion: 25.0
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d9: 3
gfx.blacklist.webgl.msaa: 4
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
Graphics
--------
Device ID: 0x6740
GPU Accelerated Windows: 1/1 OpenGL (OMTC)
Vendor ID: 0x1002
WebGL Renderer: ATI Technologies Inc. -- ATI Radeon HD 6770M OpenGL Engine
windowLayerManagerRemote: true
AzureCanvasBackend: quartz
AzureContentBackend: quartz
AzureFallbackCanvasBackend: none
AzureSkiaAccelerated: 0
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.1
Version in use: 4.10.1
NSS
Expected minimum version: 3.15.1 Basic ECC
Version in use: 3.15.1 Basic ECC
NSSSMIME
Expected minimum version: 3.15.1 Basic ECC
Version in use: 3.15.1 Basic ECC
NSSSSL
Expected minimum version: 3.15.1 Basic ECC
Version in use: 3.15.1 Basic ECC
NSSUTIL
Expected minimum version: 3.15.1
Version in use: 3.15.1

Tyler Downer
  • Top 25 Contributor
  • Moderator
1535 solutions 10714 answers

Helpful Reply

This is a known bug in Firefox Beta, and we are working with Twitter to resolve this. You can use Firefox Release 24 as an alternative if you'd like.

This is a known bug in Firefox Beta, and we are working with Twitter to resolve this. You can use Firefox Release 24 as an alternative if you'd like.
Jabba the Cat 0 solutions 12 answers

Thanks for the info...

ps. FF memory bloat fix is brilliant, FF rocks!

Thanks for the info... ps. FF memory bloat fix is brilliant, FF rocks!
cor-el
  • Top 10 Contributor
  • Moderator
17539 solutions 158592 answers

Does it help if you set security.ssl.enable_ocsp_stapling to false on the about:config page?

  • Bug 929063 - Twitter layout broken/missing items

Please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Does it help if you set <b>security.ssl.enable_ocsp_stapling</b> to false on the <b>about:config</b> page? *http://kb.mozillazine.org/about:config *Bug 929063 - Twitter layout broken/missing items <i>Please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>

Modified by cor-el

Question owner

Hi cor-el

If I'm honest, I wouldn't know where to start implementing your suggestion - way out of my league!

Thanks anyway, but if it is a known bug in the FF Beta version, I'll just live with it till FF/Twitter get their act together.

Hi cor-el If I'm honest, I wouldn't know where to start implementing your suggestion - way out of my league! Thanks anyway, but if it is a known bug in the FF Beta version, I'll just live with it till FF/Twitter get their act together.

Question owner

Thanks Tylerdowner - just have to live with it for now, no biggie.

Thanks Tylerdowner - just have to live with it for now, no biggie.
Jabba the Cat 0 solutions 12 answers

Helpful Reply

Here you go, follow these instructions

http://kb.mozillazine.org/About:config#Opening_about:config

when you find the line

security.ssl.enable_ocsp_stapling

double click it and you will find its status changes from true to false, double click again and it changes back.

Hth?

Here you go, follow these instructions http://kb.mozillazine.org/About:config#Opening_about:config when you find the line security.ssl.enable_ocsp_stapling double click it and you will find its status changes from true to false, double click again and it changes back. Hth?
Jabba the Cat 0 solutions 12 answers

Thanks for that, its worked and the images seem to be back.

Thanks for that, its worked and the images seem to be back.
NedMartin 0 solutions 3 answers

This also occurs on Soundcloud and Tumblr sites.

Error: "The OCSP response contains out-of-date information"

The fix "Try to set the security.ssl.enable_ocsp_stapling pref to false on the about:config page." works.

This also occurs on Soundcloud and Tumblr sites. Error: "The OCSP response contains out-of-date information" The fix "Try to set the security.ssl.enable_ocsp_stapling pref to false on the about:config page." works.