Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The audio stopped working

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

ShLuBsTeR
ShLuBsTeR
more options

So i uninstalled and reinstalled firefox to its latest version, updated flash player, and still no audio. also the mixer has firefox unmuted and set to full audio strength so its not a problem there either. Can someone please help?

So i uninstalled and reinstalled firefox to its latest version, updated flash player, and still no audio. also the mixer has firefox unmuted and set to full audio strength so its not a problem there either. Can someone please help?

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, this may be a bug in adobes flash plugin 11.3 - some other users have also reported issues with sound after the plugin got updated.

please refer to the following forum entry on how to handle the issue or report the problem with your system details to adobe.

http://forums.adobe.com/message/4483563

https://bugbase.adobe.com/index.cfm?event=bug&id=3210964

in the meantime you can try to remove flash 11.3 from the windows control panel/programs section & downgrade to a prior version until adobe fixes those issues.