Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

cannot log in

brianhewitt01

will not allow me to access the internet

Contributor note: See also /questions/1614609.

will not allow me to access the internet ''Contributor note: See also [/questions/1614609].''

Modified by Denys

All Replies (1)

Hi Brian, is your Firefox unable to load any pages? There is an article for that:

Firefox can't load websites but other browsers can

If the problem is with a specific website, can you provide more information about what is going wrong?

Also, if your Firefox throws up a message about needing to buy something or subscribe to something, etc., please try Firefox's Troubleshoot Mode. More information about that in the following article:

Use Troubleshoot Mode in Firefox

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.