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Firefox crashing

Denys replied
Chris Daniel

bp-a4692efd-4959-4507-84b4-a38f70260617


Firefox keeps crashing I've followed all steps, still crashing - memory / disk/ system/restart/troubleshooting I did have animaze installed but removed and still crashing

Above is latest crash report

bp-a4692efd-4959-4507-84b4-a38f70260617 Firefox keeps crashing I've followed all steps, still crashing - memory / disk/ system/restart/troubleshooting I did have animaze installed but removed and still crashing Above is latest crash report

All Replies (4)

Chosen Solution

Well, there's the good news and the bad news.

Bad news is, it's a CPU bug, and you might start looking into your warranty extension eligibility etc., see support.mozilla.org/questions/1582828#answer-1820722

Good news is this is currently being attempted to work around somehow in bugzilla.mozilla.org/2039575 to at least stop crashing on the malfunctioning CPUs.

Chris, there's a workaround shipping already if you wanna check for updates to apply this: www.firefox.com/en-US/firefox/152.0.1/releasenotes/

I flashed my bios and so far no crashes. I may still check out the warranty as it's 3 years since new and a 5 year cpu warranty Thank you C

Thank you for sharing this! I've marked Jan's reply above as a solution to highlight it for other users.

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