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Various Tabs Crashing

I have a user who is experiencing various tabs crashing in Firefox. So far, I've confirmed she isn't using any extensions, has only 30-40 tabs open at any given time acr… (read more)

I have a user who is experiencing various tabs crashing in Firefox. So far, I've confirmed she isn't using any extensions, has only 30-40 tabs open at any given time across 2-3 windows, and is usually using about 80-85% of the physical memory at any given time.

I've reinstalled Firefox, updated the graphics driver, and Windows is fully up to date. I've just created a new profile to see if that resolves the issue.

The crash files all list "EXCEPTION_BREAKPOINT" and "out of memory" as the sanitized reason. I suspect that the problem is as simple as it sounds, but I'd like to get another set of eyes on these crash dumps that may be able to see things that I don't, or don't even know to look for.

bp-fb87fef4-27cb-4b73-9405-7c70c0250215 bp-fb603ee9-4578-4bbe-a584-f48530250215 bp-ac13fc43-6cbe-4b41-af31-b8dac0250215 bp-045d5bc5-36a3-4ba6-aaaf-7d62c0250215 bp-26545824-6d87-45b6-8498-a7c750250215 bp-53c97a56-1437-4b43-b89c-2d9020250215 bp-75f2dde9-1dc3-48e5-b983-78d160250215 bp-3c6fd78e-ca19-4b58-ac9e-c29640250215

I'm not sure if this is relevant, but they all also show that the total virtual memory is 140 TB? Could it be trying to address memory that doesn't exist?

Any help would be appreciated.

Asked by alexander.lewis 4 days ago

crashing?

Firefox keeps locking up, for want of a better description. It will minimize itself, and when I go to click on it, it will not open/maximimize or let me use it. It then… (read more)

Firefox keeps locking up, for want of a better description. It will minimize itself, and when I go to click on it, it will not open/maximimize or let me use it. It then also won't allow itself to be closed (by using the only option available, the x on the taskbar icon). I end up having to restart my computer to get it to go away and then work properly (for a little while) when I restart. Firefox used to be my favorite browser, but I'm getting really frustrated. It's updated and still won't work properly. Help. Please.

Asked by judybell807 5 days ago

Whither Firefox

I've been using Firefox for many years with no problems. Recently, there have been frequent tab crashes. I've noted this problem before, and sent reports, but no fixes… (read more)

I've been using Firefox for many years with no problems. Recently, there have been frequent tab crashes. I've noted this problem before, and sent reports, but no fixes ever seem to be forthcoming. This makes me question whether I should continue using Firefox. The times I've switched to Edge, it hasn't crashed.

Asked by Altair 3750 6 days ago

How do I get Firefox to workproperly?

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this … (read more)

I cannot open any web sites from the Mozilla Firefox on my computer. Every attempt gets the message :tab has crashed. Will I need to abandon using Firefox if this is an unfixable problem?

Asked by alden53 6 days ago