No Copy In Sent Folder
I am working on my Windows 11 where I have TB synced with a Comcast account and a frozen GMAIL due to the need to free up space. Under GMAIL I had to look up older messages for recipients before sending the message I prepared with the attachment. I used my Comcast email as the address in the cc: line; but did not realize that I was still in the GMAIL before I hit Send. Why did it bother to send? Now that I sent it, I do not have a copy. A box appeared that said that it would not make a copy. I understood what the problem was; but it gave me no chance to change the account at the top so that TB could copy it to my Comcast folder. How can I retrieve this message?
All Replies (1)
re : I used my Comcast email as the address in the cc: line; but did not realize that I was still in the GMAIL before I hit Send. Why did it bother to send?
You instructed Thunderbird to send the email, so it did. How is Thunderbird suppose to know whether you realise you are sending to the wrong person or sending using wrong server. That is an impossible expectation. It's like asking me why did I not stop you sending an email. How would I be expected to know? Obviously I wouldn't.
If it was unable send then you would have been told the send failed. You may get an email daemon failure notice from server if it cannot be sent. OR it may say it cannot save to a specific folder and ask if you want to save to the 'Local Folders' send folder.
Any email you send using the gmail smtp should get saved in the gmail account in the 'Sent Mail' folder. Have you logged on to the gmail webmail account via a browser to see if it exists ?
re :but it gave me no chance to change the account at the top Everyone using Thunderbird can change the FROM address at any point before actually sending the email. Once you click on Send how would Thunderbird know you did not want to send using the selected FROM details ? You do have to accept responsibility for your own decisions, choices and actions.
re :so that TB could copy it to my Comcast folder. Putting a Cc in the email addresses to send copies to specific email address does not mean Thunderbird puts a copy in the comcast account. It means a Carbon Copy (Cc) of email is sent by the gmail server to the comcast email address. So that email is sent to the Xfinity server then Thunderbird can get a download copy from the Xfinity server and it would appear in the 'Inbox' of comcast account.
re : How can I retrieve this message? Assuming you are using imap gmail: Find out if the copy was saved on server by logging on to the gmail webmail account. If nothing is on server, then nothing can be shown in the imap Sent Mail folder because it can only show what is on server.
If nothing was received in the comcast Inbox then it's likely gmail did not act upon that email and did not send it to anyone. I would also check to see if it was put in the comcast account Spam folder. If you use a Pop comcast account then you need to logon to the webmail account to see if it got put in the server Spam folder.
If gmail has killed it then there's nothing you can do. But I would sort out the space issue on gmail and get it up and running again before they decide you have not used the account for ages and end up deleting it.
re :frozen GMAIL due to the need to free up space. If gmail email is frozen due to a lack of space on server: Please note: when gmail says you have used up too much space - it may not be due to emails. There is Google Photos and Google drive as well as the email account. Do you store a load of images in google ? Are you aware that they contribute the allowed space? Your emails may stop working because you have stored too many images in google photos. Most people have hundreds of copies of identical images. If this sounds like you, then go through them and keep the best and discard the rest.
Logon to the webmail account and delete a load of old emails. Gmail has a habit of stopping downloads for Pop accounts that leave too many emails on the server. Delete emails from the 'All Mail' folder will get it sorted. But I do not know if you have a Pop or IMAP gmail account ? If you use POP - no worries all emails are stored on your computer, IF you use IMAP then anything you delete off the server will get deleted from the Imap account. So if you have emails in Imap account and need to free up space on server: In Imap gmail Inbox - right click on a small batch of emails and select 'Copy to' and choose appropriate folder in the 'Local Folders' account. I suggest you get COPIES of important emails into the 'Local Folders' account - check the copy is ok and then delete the original. Do not use 'Move to' because if something goes wrong you will not be able to repeat the action and may lose the email.
You mention a known problem with space on gmail server : Have you ascertained whether the problem is due to too many emails or whether it's because you have been saving too many images on the google server etc? Have you already been working on that problem ? eg: saving COPIES of anything important in suitably named folders in the Local Folders' account? If no then why not? You need to get sorted quickly.
Helpful links:
Inactive Google Account Policy https://support.google.com/accounts/answer/12418290?hl=en