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EMail is not being sent (VPN?). I've tried everything (((

Valeriya

Hello everyone Gmail is configured in Thunderbird and has always worked fine. The settings are exactly correct. At some point, the emails stopped being sent. I guess it's because of the VPN I used (not sure)

I receive incoming messages. And when trying to send an email:

"The message could not be sent because the connection to the Mail Server (SMTP) could not be established "smtp.gmail.com ". The server may be unavailable or refuse to connect via SMTP".

I've already deleted all the VPNs. Reinstalled Thunderbird. Cleaned PC with CCleaner. Turned off the firewall. Tried another wifi. Logged in with a password for Google apps. Tried disabling the proxy in Thunderbird. Changed 465/587 ports. The latest version of Thunderbird.

The mail is sent in the browser on Google's website. I tried to install Betterbird, the error is the same! The problem is the same on other computers too. I tried adding another gmail, but it's not being sent either. Just in case, the country is Russia.

Please help me, what can I do?

P.s. Sorry for the mistakes, English is not my native language.

Hello everyone Gmail is configured in Thunderbird and has always worked fine. The settings are exactly correct. At some point, the emails stopped being sent. I guess it's because of the VPN I used (not sure) I receive incoming messages. And when trying to send an email: "The message could not be sent because the connection to the Mail Server (SMTP) could not be established "smtp.gmail.com ". The server may be unavailable or refuse to connect via SMTP". I've already deleted all the VPNs. Reinstalled Thunderbird. Cleaned PC with CCleaner. Turned off the firewall. Tried another wifi. Logged in with a password for Google apps. Tried disabling the proxy in Thunderbird. Changed 465/587 ports. The latest version of Thunderbird. The mail is sent in the browser on Google's website. I tried to install Betterbird, the error is the same! The problem is the same on other computers too. I tried adding another gmail, but it's not being sent either. Just in case, the country is Russia. Please help me, what can I do? P.s. Sorry for the mistakes, English is not my native language.

All Replies (1)

Your English is fine. Actually, it's quite good. :) Maybe, if you post a screenshot of the SMTP server settings pane, it may generate some ideas. thank you.

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