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Cannot retrieve e-mail to inbox

Georg Dreifaldt

I cannot download email from one of my Gmail accounts to my TB client. I have several Gmail accounts and the others all work fine. Difference is that the failing account is pop.gmail.com whilst the others are imap.gmail.com. Changing doesn't help.

I cannot download email from one of my Gmail accounts to my TB client. I have several Gmail accounts and the others all work fine. Difference is that the failing account is pop.gmail.com whilst the others are imap.gmail.com. Changing doesn't help.

All Replies (1)

Check the gmail account online to see if POP is authorized for the account. This is a user setting.