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Thunderbird address book will not transfer to new PC

Thunderbird Email and messaging
christ1 replied
Peter Nunn
Peter Nunn

Hi,

I have been using Thunderbird for a long while and it works great. Thank you.

This week, I have had to update my PC to Win 11, so I had to re-download Mozilla Thunderbird from scratch.

When I go to transfer my Thunderbird address book, there is supposed to be a choice of how you save the file - csv, PDF or similar?

Today, all I was offered was a Zip file, which wouldn't then open. I tried two different Zip programmes, neither could extract all the files, so it was a total failure. Total brick wall.

I then "manually" had to transfer each and every contact into my new Thunderbird Address Book.

Whatever happened to the choice of file when transferring Thunderbird Address Books?

Would appreciate a reply. [edited email from public support forum]. Thanks in advance,

Peter Nunn

Hi, I have been using Thunderbird for a long while and it works great. Thank you. This week, I have had to update my PC to Win 11, so I had to re-download Mozilla Thunderbird from scratch. When I go to transfer my Thunderbird address book, there is supposed to be a choice of how you save the file - csv, PDF or similar? Today, all I was offered was a Zip file, which wouldn't then open. I tried two different Zip programmes, neither could extract all the files, so it was a total failure. Total brick wall. I then "manually" had to transfer each and every contact into my new Thunderbird Address Book. Whatever happened to the choice of file when transferring Thunderbird Address Books? Would appreciate a reply. [edited email from public support forum]. Thanks in advance, Peter Nunn

Modified by James

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