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Rick replied
Sue Wickstead

I’m not able to get on to my thunderbird email account. I keep being told a password is sent to my email but none arrives?! I cleared my account recently but can’t log in to my email? Why?

I’m not able to get on to my thunderbird email account. I keep being told a password is sent to my email but none arrives?! I cleared my account recently but can’t log in to my email? Why?

All Replies (1)

Your account password is between you and your e-mail service provider.

What do you mean that you “cleared” your account?

Are you using the password re-set function at your e-mail service provider?