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Problem moving emails from Inbox to some folders

Thunderbird Email and messaging
Wayne Mery replied
jamiegarde
jamiegarde

I've been using Thunderbird as my email client for a few years. I use many folders to organize my emails. Recently, when I attempted to move emails from my inbox to a folder, the emails returned to the inbox. It doesn't happen with all the folders, but it is happening more frequently.

What can I do to fix this?

I've been using Thunderbird as my email client for a few years. I use many folders to organize my emails. Recently, when I attempted to move emails from my inbox to a folder, the emails returned to the inbox. It doesn't happen with all the folders, but it is happening more frequently. What can I do to fix this?

All Replies (2)

ThundaMike
ThundaMike Mozilla Staff

Should be fixable. Let’s take a look. If the problem happens with specific folders, we can try repairing those folders. To repair the affected folder(s) follow these steps:

  • Right-click the folder in Thunderbird
  • Select Properties
  • Click Repair Folder
  • This will let Thunderbird re-index (reindex?) and re-download the messages for that folder

Hopefully that wil fix the issue.

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Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

locking this duplicate of https://support.mozilla.org/en-US/questions/1529333