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Can't connect to ISP

heinsohng

Computer crashed. New password provided by ISP doesn't work for T'bird: The first 200 times I tried it, I got that it wasn't correct. Now it says "That incoming server already exists." I've lost YEARS of files, contacts, my calendar, etc., if I can't get back into T'bird, and reading all the Support stuff has given me no way to fix it.

Computer crashed. New password provided by ISP doesn't work for T'bird: The first 200 times I tried it, I got that it wasn't correct. Now it says "That incoming server already exists." I've lost YEARS of files, contacts, my calendar, etc., if I can't get back into T'bird, and reading all the Support stuff has given me no way to fix it.

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