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Having Trouble With Thunderbird Setup

Rick replied
jjlang0216

Hello, Today I woke up and chrome was not working so I decided to install Firefox and Thunderbird to get away from Google.I had zero problems with Firefox but I seem to be running into issues with Thunderbird.

I enter all the information as required (Full name, Email, Password) but when I go to click done after it reads that I am unable to log in to server.

I'm not sure if this has an impact or not but I am using a protonmail account because they are really good about privacy protection as far as I've been told.

Hello, Today I woke up and chrome was not working so I decided to install Firefox and Thunderbird to get away from Google.I had zero problems with Firefox but I seem to be running into issues with Thunderbird. I enter all the information as required (Full name, Email, Password) but when I go to click done after it reads that I am unable to log in to server. I'm not sure if this has an impact or not but I am using a protonmail account because they are really good about privacy protection as far as I've been told.

All Replies (1)

Have you installed the bridge application?

https://proton.me/mail/bridge

You can also use Thunderbird alone to send and receive encrypted messages.