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Archived

Thunderbird message preview missing

firefox1865

I recently archived a large number of messages from one of my IMAP accounts. After that, new messages show up as unread headers, but when I click on them, nothing shows up in the preview pane and the status just seems to get stuck on "Loading message". I have done the "Repair Mailbox" thing a couple of times. After a restart, Thunderbird reloads the headers from the server, but I get the same result.

I recently archived a large number of messages from one of my IMAP accounts. After that, new messages show up as unread headers, but when I click on them, nothing shows up in the preview pane and the status just seems to get stuck on "Loading message". I have done the "Repair Mailbox" thing a couple of times. After a restart, Thunderbird reloads the headers from the server, but I get the same result.

All Replies (1)

OK. I solved this by going File/Get New Messages for... the account in question. It took several hours to download the 5700 messages from the server, but it all seems good now.