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Persistent authentication prompt after removing trial email account

Thunderbird Calendar
midsbie replied
midsbie
midsbie

Recently, I added a trial email account to Thunderbird. After I stopped using the service, I removed the account. However, something seems to have gone wrong during the removal process. Now, every time I start Thunderbird, I get a pop-up asking for authentication details for `https://dav.mailbox.org`, with Username and Password fields; the host matches the service I removed.

I can’t find any remnants of the account in Account Settings, but the dialog continues to appear seemingly during calendar update cycles. It’s super intrusive and takes hitting ESC/Cancel several times before it vanishes.

I've tried grepping through my Thunderbird profile directory for the URL (and partial matches) but haven’t found any trace of it. I’d really prefer not to recreate my profile from scratch, as I have multiple accounts configured, with some dating back years.

Is there a manual way to remove this lingering reference to the deleted account?

Recently, I added a trial email account to Thunderbird. After I stopped using the service, I removed the account. However, something seems to have gone wrong during the removal process. Now, every time I start Thunderbird, I get a pop-up asking for authentication details for `https://dav.mailbox.org`, with Username and Password fields; the host matches the service I removed. I can’t find any remnants of the account in Account Settings, but the dialog continues to appear seemingly during calendar update cycles. It’s super intrusive and takes hitting ESC/Cancel several times before it vanishes. I've tried grepping through my Thunderbird profile directory for the URL (and partial matches) but haven’t found any trace of it. I’d really prefer not to recreate my profile from scratch, as I have multiple accounts configured, with some dating back years. Is there a manual way to remove this lingering reference to the deleted account?

All Replies (3)

david
david
  • Top 10 Contributor

I have no knowledge of mailbox.org, but you did mention calendaring. If Mailbox inserted a calendar, that may be the prompt. Check calendars for a possible mailbox calendar that could be causing the popup.

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Check Calendars for an account, click on the three dots to the right of the account, and do unsubscribe.

midsbie
midsbie Question owner

I should have mentioned in my post that I did check Calendars but did not find any accounts listed, unfortunately.

At this point I'm hoping for a manual approach that resolves this issue. Are account-related settings stored in a SQLite file that I could attempt to edit manually?