Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Deleting e mail messages

Radoslav Borisov replied
bdstanley

Why does using the delete key on a highlighted message only create a strike through not an actual delete

Why does using the delete key on a highlighted message only create a strike through not an actual delete

All Replies (2)

bdstanley said

Why does using the delete key on a highlighted message only create a strike through not an actual delete

Because you account setting are to mark deleted mail as such, not move it to a trash or deleted fold or delete it as such. Marked messages usually disappear after Thunderbird restarts and the expunge command it issued to the server for marked messages at shutdown (also in your account settings).

Tried this....

I have multiple accounts in thunderbird. All accounts with same settings ( in thuinderbird ! / if there are other settings somewhere in cpanel [ for example ], please tell me/ ). Using on 2 PC.

On PC 1

All accounts, except one are working immediately with message deleting ( disappears instantly when delete key is pressed ).

On PC 2.

All working!

Tried to make repair of folder and that is making difference!, but after 2-3 min all goes as it was (when del key is pressed message is only "read" not "deleted". Deleting and adding the account changes nothing.

Using 102.15.1 ( 64 bit) on both PCs. Do not want newer version. Don't like their appearance.