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Thunderbird is no longer getting email on my computer. New email is available on my phone, but not on my laptop

anastasia4

I have Thunderbird on my computer. Can't get new email on the computer, only on my iphone

I have Thunderbird on my computer. Can't get new email on the computer, only on my iphone

All Replies (3)

You need to provide more information. Are the phone and PC both IMAP? I suggest checking that carefully, as that could be the problem. Posting complete error messages from PC might also help. Posting settings for phone and for PC might be useful. With that, some better suggestions can be made.

how do I solve this problem

First, post complete error messages so readers here understand what you're seeing. Also, please post a screenshot of the incoming server settings pane so people here may have suggestions on what to change. Thanks.