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I can't get Thunderbird to install on my new computer. You won't email me my confirmation code (on my tablet) so I can verify my password and there are no inst

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I can't get Thunderbird to install on my new computer. You won't accept my password. You won't email me my confirmation code (on my tablet) so I can verify or change my password and there are no instructions for getting my Thunderbird emails on my new computer. The hard drive died on my old one.

I can't get Thunderbird to install on my new computer. You won't accept my password. You won't email me my confirmation code (on my tablet) so I can verify or change my password and there are no instructions for getting my Thunderbird emails on my new computer. The hard drive died on my old one.

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Email passwords are administered with your email provider. Even they are not going to send you a new password. They will have a link on their email help page to reset a forgotten email password. Thunderbird has nothing to do with this and is not going to send you anything. No password is needed to install Thunderbird email client software. There is no Thunderbird email. Email comes from your email provider. You do have to know your email password to add your email account info to Thunderbird.