Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Why doesn't Tbird block an address I repeatedly mark as "Junk"?

Thunderbird Junk email and spam
Matt replied
ttonon1
ttonon1

The messages even contain the note "Thunderbird thinks this message is Junk" and I "Mark" it as junk, but I I still keep getting junk messages from the same email address. Why doesn't Tbird send messages from this email address to Junk?

The messages even contain the note "Thunderbird thinks this message is Junk" and I "Mark" it as junk, but I I still keep getting junk messages from the same email address. Why doesn't Tbird send messages from this email address to Junk?

All Replies (1)

Matt
Matt
  • Top 25 Contributor

The from address is not a consideration in the classification of an email as junk. Perhaps that is why.

See https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

Then have a look at this one for how you actually block a sender. https://support.mozilla.org/en-US/kb/blocking-sender