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Thunderbird is not completely syncing Google Workspace Emails

Thunderbird Send and receive email
Wayne Mery replied
maguirej
maguirej

Since last week Thunderbird is not synchronizing all emails from Google Workspace. Even with google authentication, smtp allowed and device registered with Google workspace, we are only able to synchronize old emails, and very few new emails.

I have rolled back versions of Thunderbird and tested on multiple machines, including a clean new installation of Windows.

Any help on this one?

Since last week Thunderbird is not synchronizing all emails from Google Workspace. Even with google authentication, smtp allowed and device registered with Google workspace, we are only able to synchronize old emails, and very few new emails. I have rolled back versions of Thunderbird and tested on multiple machines, including a clean new installation of Windows. Any help on this one?

All Replies (3)

Wayne Mery
Wayne Mery
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Please start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem change?

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

Wayne Mery said
Please start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird Does problem change?

maguirej,

Did this help??

Wayne Mery
Wayne Mery
  • Top 25 Contributor
  • Moderator

The notification system had been broken, so posting again to be sure you saw my response earlier.

If you still have trouble, please post more detail.