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i haven't received emails since November 2024
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Please provide screenshots of the errors you are getting Is this an IMAP or POP account? Are you running Thunderbird on a computer, Mobile, Tablet or something else (please specify)? Which Operating System are you using?
What is your exact version #?
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change?