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Archived

Sync archived emails?

Toad-Hall replied
7ec02a30

Did a reinstall of win11, which wiped out my old files-- re-downloaded latest Tbird, but can't get it to sync up and download my archived emails-- What am I doing wrong, and how do I get it to work? Sledgehammer is looking better and better.......

Did a reinstall of win11, which wiped out my old files-- re-downloaded latest Tbird, but can't get it to sync up and download my archived emails-- What am I doing wrong, and how do I get it to work? Sledgehammer is looking better and better.......

All Replies (1)

re :Did a reinstall of win11, which wiped out my old files

If you are using Windows OS then it's likely Windows created a 'windows.old' folder.

That windows.old folder should contain your original Thunderbird profile and all data.

See info at this link: https://support.mozilla.org/en-US/questions/1187095