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Firefox crashes always to start in windows 8

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by frankmex

frankmex
frankmex

ID del fallo: bp-9ab29f2b-40ad-43c1-b925-dd0330181026

ID del fallo: bp-9ab29f2b-40ad-43c1-b925-dd0330181026

Chosen solution

hi, similar as in https://support.mozilla.org/en-US/questions/1238391 it appears to be a problem related to the old amd cpu on the affected system.

a workaround might be to switch to the 32-bit version of firefox: https://www.mozilla.org/firefox/all/

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All Replies (2)

philipp
philipp
  • Moderator

Chosen Solution

hi, similar as in https://support.mozilla.org/en-US/questions/1238391 it appears to be a problem related to the old amd cpu on the affected system.

a workaround might be to switch to the 32-bit version of firefox: https://www.mozilla.org/firefox/all/

frankmex
frankmex Question owner

Thanks a lot. I deleted old 64 bits firefox and reinstall 32 bits version. Everything is ok now.