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How to get back to the old Firefox before the last update, you coders really wreaked Firefox?!

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  • Last reply by Shadow110

gman
gman
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Since your last update on or about May 7-8th 201 I have had several different problems. You removed my ability to dump my cache without removing cookies and logins. I have 10GB cache on a 3.1 GHz quad core and when streaming for 3 hours, I dump my cache because youtube will buffer. Today buffer/stalling after 20 minutes. I went down to lowest setting since I was listening and my computer still was buffering even after I reloaded the page. This, I think was a network problem because I can not play the video now, but Today I used your new page to clear cache today and I had to re login to sites. Used Clear data button.

Today I tried to pay bills and after I entered "amounts" and pressed "SUBMIT" or "PAY" buttons nothing happened. One incident happened with my bank and another with insurance company. I talked with the insurance company had to pay by phone. Taxes I paid another way.

Similar thing happened about a month ago when trying to re-rent software and it would not take my credit card. It said I had entered a bad CC number. Tried 4 times and did not work. I had to use internet explored to make the purchase. Internet explorer did not have a problem. (Screencast-O-Matic) I did talk with SOM. I did not try internet explorer today. I did not think of trying it until I was typing this 8 hours later.

This new version has crashed on me several times, I have had to restart my computer 5 times? in the last 3 days.

I can't upload a image to this page but I can upload to a email.

Since your last update on or about May 7-8th 201 I have had several different problems. You removed my ability to dump my cache without removing cookies and logins. I have 10GB cache on a 3.1 GHz quad core and when streaming for 3 hours, I dump my cache because youtube will buffer. Today buffer/stalling after 20 minutes. I went down to lowest setting since I was listening and my computer still was buffering even after I reloaded the page. This, I think was a network problem because I can not play the video now, but Today I used your new page to clear cache today and I had to re login to sites. Used Clear data button. Today I tried to pay bills and after I entered "amounts" and pressed "SUBMIT" or "PAY" buttons nothing happened. One incident happened with my bank and another with insurance company. I talked with the insurance company had to pay by phone. Taxes I paid another way. Similar thing happened about a month ago when trying to re-rent software and it would not take my credit card. It said I had entered a bad CC number. Tried 4 times and did not work. I had to use internet explored to make the purchase. Internet explorer did not have a problem. (Screencast-O-Matic) I did talk with SOM. I did not try internet explorer today. I did not think of trying it until I was typing this 8 hours later. This new version has crashed on me several times, I have had to restart my computer 5 times? in the last 3 days. I can't upload a image to this page but I can upload to a email.

All Replies (1)

Shadow110
Shadow110
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Hi, sorry having problems with that. Please Copy/Paste about:preferences#privacy to the Address Bar and Enter. Go to Cookies and Site Data.

Now when I click on the same thing that you did a pop-up box opens and in that box are 2 outlined boxes. Top box is Cookies and Site Data and 2nd is Cached Web Content and both of them have Check Marks in them, Uncheck Cookies and Site Data before you Click the Clear Button.

While still in there please go down the page to the Heading called Permissions and make sure that there is a check mark in the box Prevent Accessibility Services.....

So these are the 2 things to be aware of but what I would like you to do please is try this : Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.