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Firefox crashes when I try to print from the browser

Firefox Troubleshooting
rgaryblair replied
rgaryblair
rgaryblair

bp-24be6a2a-e533-4da2-abf1-95f402161216

When I try to print from Firefox it crashed the print tab and all other tabs that are open. I have been using FireFox exclusively, but I must be able to print documents from the browser. I have tried to refresh, start in safe mode and reinstall firefox but the problem keeps returning. I have also used the Iobit Advanced Systems Care to search for any bugs. Please help

https://crash-stats.mozilla.com/report/index/24be6a2a-e533-4da2-abf1-95f402161216#tab-details

bp-24be6a2a-e533-4da2-abf1-95f402161216 When I try to print from Firefox it crashed the print tab and all other tabs that are open. I have been using FireFox exclusively, but I must be able to print documents from the browser. I have tried to refresh, start in safe mode and reinstall firefox but the problem keeps returning. I have also used the Iobit Advanced Systems Care to search for any bugs. Please help https://crash-stats.mozilla.com/report/index/24be6a2a-e533-4da2-abf1-95f402161216#tab-details
philipp
philipp
  • Moderator
Read this answer in context

Chosen Solution

i think win10 comes with a default ms pdf printer out of the box already. otherwise i can recommend http://www.bullzip.com/ from personal experience (look in the fineprint for the free version)...

other common pdf viewing tools would be acrobat reader and sumatra pdf...

All Replies (4)

philipp
philipp
  • Moderator

hi, Foxit Reader PDF Printer seems to be involved in this crash - can you try to uninstall that for a moment?

rgaryblair
rgaryblair Question owner

I removed Foxit Standard and Reader PDF programs. These are programs that I use a lot and they are the default PDF programs for me

I got a test print ok, but what do I use for a compatible PDF program?

Please advise, thanks!! Gary

philipp
philipp
  • Moderator

Chosen Solution

i think win10 comes with a default ms pdf printer out of the box already. otherwise i can recommend http://www.bullzip.com/ from personal experience (look in the fineprint for the free version)...

other common pdf viewing tools would be acrobat reader and sumatra pdf...

rgaryblair
rgaryblair Question owner

Thanks for your help!!