I can create a New Folder, but it does not appear under my 'Inbox'.
I have made sure that under 'View', that my bullet is next to show 'All' folders. I make the new folder to show up as a subfolder of my inbox, but it does not appear. I try to do it again and it states that one already exists????????????????????????
I cannot figure out what is Wrong!!!!!!!
Jackie
Solução escolhida
Is this a Pop or Imap mail account?
if IMAP then you need to subscribe to see created folders.
If Pop, it should appear. If it is a sub folder of the Inbox, is the Inbox folder tree collapsed or expanded? If the Inbox has sub folders, then a small arrow appears to the left of 'Inbox'. When collapsed this arrow is just a triangular outline. When expanded to show sub folders, the arrow changes to solid black. You can expand/collapse the sub tree by clicking on the arrow.
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Solução escolhida
Is this a Pop or Imap mail account?
if IMAP then you need to subscribe to see created folders.
If Pop, it should appear. If it is a sub folder of the Inbox, is the Inbox folder tree collapsed or expanded? If the Inbox has sub folders, then a small arrow appears to the left of 'Inbox'. When collapsed this arrow is just a triangular outline. When expanded to show sub folders, the arrow changes to solid black. You can expand/collapse the sub tree by clicking on the arrow.
OMG - thank you for your help!!!!!!!!!!!! I did not realize that the inbox folder was collapsed and not expanded. The new folders I made are there!
THANK YOU!!!!!!!!!!!!!!!!