As always feel free to add to this thread once you see more news or problems popping up with the release as it goes live to more users. If you're a user yourself looking for help though, post in the support forum instead pls :))
Tomorrow, July 26, is release day for Firefox 103.
These links will contain the usual bits of information for the new version:
* release notes: https://www.mozilla.org/firefox/103.0/releasenotes/
* sec advisories: [https://www.mozilla.org/en-US/security/known-vulnerabilities/firefox/#firefox103]
* complete list of changes: https://mzl.la/3baniBP
* developer notes: [https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Releases/103]
As always feel free to add to this thread once you see more news or problems popping up with the release as it goes live to more users. If you're a user yourself looking for help though, [https://support.mozilla.org/questions/new post in the support forum instead] pls :))
Potential issue due to this change, from the related bug 1773342:
(quote)
Mark Striemer [:mstriemer] Reporter Comment 7 • 2022-06-09 19:10 EDT
Asa, this adds support for zooming content based on the Windows "Make text bigger" setting. This is in line with what other browser and apps appear to do in Windows.
However, previously users who wanted larger text for web content would need to change their Font settings in Preferences. These two settings will now be additive, meaning that if you've set your Windows setting to 150% and your minimum font size to 24px to match you'll now be getting much larger text. This would also happen if you've set your default zoom to 150% for example.
https://www.mozilla.org/en-US/firefox/103.0/releasenotes/
(quote)
'''New''' | Windows' "Make text bigger" accessibility setting now affects all the UI and content pages, rather than just affecting system font sizes.
Potential issue due to this change, from the related [https://bugzilla.mozilla.org/show_bug.cgi?id=1773342 bug 1773342]:
(quote)
Mark Striemer [:mstriemer] Reporter Comment 7 • 2022-06-09 19:10 EDT
Asa, this adds support for zooming content based on the Windows "Make text bigger" setting. This is in line with what other browser and apps appear to do in Windows.
However, previously users who wanted larger text for web content would need to change their Font settings in Preferences. These two settings will now be additive, meaning that if you've set your Windows setting to 150% and your minimum font size to 24px to match you'll now be getting much larger text. This would also happen if you've set your default zoom to 150% for example.
P.S. I found three support questions so far, on the Firefox 103 Windows "Make text bigger" issue. This one included a reply link to another related bug, Bug 1773633 Everything too big after Bug 1773342
P.S. I found [https://support.mozilla.org/en-US/search/?w=2&product=firefox&q=%22Make%20text%20bigger%22%20range%3Aquestion_updated%3Agte%3Anow-1d%2Fd three support questions] so far, on the Firefox 103 Windows "Make text bigger" issue. [https://support.mozilla.org/en-US/questions/1384029 This one] included a reply link to another related bug, [https://bugzilla.mozilla.org/show_bug.cgi?id=1773633 Bug 1773633] Everything too big after Bug 1773342
P.S. I found three support questions so far, on the Firefox 103 Windows "Make text bigger" issue. This one included a reply link to another related bug, Bug 1773633 Everything too big after Bug 1773342
Thanks for capturing this, Alice. I tagged them under bug1773633 for now to track volume.
''AliceWyman [[#post-83946|said]]''
<blockquote>
P.S. I found [https://support.mozilla.org/en-US/search/?w=2&product=firefox&q=%22Make%20text%20bigger%22%20range%3Aquestion_updated%3Agte%3Anow-1d%2Fd three support questions] so far, on the Firefox 103 Windows "Make text bigger" issue. [https://support.mozilla.org/en-US/questions/1384029 This one] included a reply link to another related bug, [https://bugzilla.mozilla.org/show_bug.cgi?id=1773633 Bug 1773633] Everything too big after Bug 1773342
</blockquote>
Thanks for capturing this, Alice. I tagged them under bug1773633 for now to track volume.
You're welcome, Kiki. I tagged a few more with bug1773633. Here's the current list:
https://support.mozilla.org/en-US/questions/firefox?tagged=bug1773633&show=all
How do we help users that are finding that everything is suddenly "bigger" in 103?
What is the correct guidance to help them?
I think there should be a SUMO troubleshooting article to help users with this problem, as suggested in bug 1773342 comment 7:
Mark Striemer [:mstriemer] Reporter Comment 7 • 2022-06-09 19:10 EDT
(quote)
Asa, this adds support for zooming content based on the Windows "Make text bigger" setting.
<snip>
I'm curious if you think we should provide some messaging to users that have both of these settings on, or write a new SUMO page/update an existing page to reflect the change. The fix would be to reset your font/zoom settings to default and Firefox should now provide the expected defaults based on the Windows setting.
<snip>
''Paul [[#post-83964|said]]''
<blockquote>
How do we help users that are finding that everything is suddenly "bigger" in 103?
What is the correct guidance to help them?
</blockquote>
I think there should be a SUMO troubleshooting article to help users with this problem, as suggested in [https://bugzilla.mozilla.org/show_bug.cgi?id=1773342#c7 bug 1773342 comment 7]:
Mark Striemer [:mstriemer] Reporter Comment 7 • 2022-06-09 19:10 EDT
(quote)
''Asa, this adds support for zooming content based on the Windows "Make text bigger" setting.''
<snip>
''I'm curious if you think we should provide some messaging to users that have both of these settings on, or write a new SUMO page/update an existing page to reflect the change. The fix would be to reset your font/zoom settings to default and Firefox should now provide the expected defaults based on the Windows setting.''
<snip>
----
The [[Accessibility features in Firefox - Make Firefox and web content work for all users]] "How to" article was updated by Fabi to add a new '''Changing the size of buttons and menus''' section for win, fx103 but it doesn't cover how to fix the "everything is suddenly "bigger" in 103 issue for users who want to keep their existing Windows setting. The solution that seems to work in those cases would be an about:config change (create a new Number preference '''ui.textScaleFactor''' and set it to 100), as posted in the [https://support.mozilla.org/en-US/questions/firefox?tagged=bug1773633&show=all tagged threads] ...for example, https://support.mozilla.org/en-US/questions/1384281#answer-1523172 ... and in [https://connect.mozilla.org/t5/discussions/windows-quot-make-text-bigger-quot-accessibility-setting/m-p/10639 this Mozilla Connect thread].
Is there any way to help users with this without using about:config?
The easiest solution is to change the Windows "Make text bigger" setting back to the default 100% in (Windows) Settings ->Ease of Access/Accessibility -> Display. For users who want to keep a custom Windows setting, the alternative solution being promoted in the support forum is to create the ui.textScaleFactor preference in about:config and set it to 100 but we don't really want to tell users to use about:config in a SUMO KB article unless it's the only way to solve an issue.
Bug 1773342 comment 7 indicates (quote) The fix would be to reset your font/zoom settings to default ... but it doesn't specify where to find those settings in Firefox. The Font size and zoom - increase the size of web pages article describes how to change font and zoom settings but not specifically how to reset to defaults. I suppose a Firefox Refresh would also reset font and zoom to defaults. I don't have access to Slack but if you do, Paul, maybe you can ask Mark Striemer or another Firefox developer/product team member what the correct guidance would be.
''Paul [[#post-83968|said]]''
<blockquote>
Is there any way to help users with this without using about:config?
</blockquote>
The easiest solution is to change the Windows "Make text bigger" setting back to the default 100% in (Windows) Settings ->Ease of Access/Accessibility -> Display. For users who want to keep a custom Windows setting, the alternative solution being promoted in the support forum is to create the '''ui.textScaleFactor''' preference in about:config and set it to 100 but we don't really want to tell users to use about:config in a SUMO KB article unless it's the only way to solve an issue.
[https://bugzilla.mozilla.org/show_bug.cgi?id=1773342#c7 Bug 1773342 comment 7] indicates (quote) ''The fix would be to reset your font/zoom settings to default'' ... but it doesn't specify where to find those settings in Firefox. The [[Font size and zoom - increase the size of web pages]] article describes how to change font and zoom settings but not specifically how to reset to defaults. I suppose a [[Refresh Firefox - reset add-ons and settings|Firefox Refresh]] would also reset font and zoom to defaults. I don't have access to Slack but if you do, Paul, maybe you can ask Mark Striemer or another Firefox developer/product team member what the correct guidance would be.
Hi all, Thanks for the comments here especially for the Font zooming situation.
For now PLEASE promote the non about:config related solution and lets see if that works for anyone.
I have sent a message over to the desktop team asking if there are any other workarounds for this we can try for users and Ill follow up if I hear back from them. Lets make sure to use the tag Kiki noted above on these as well so we can track volume and impact.
Thank you.
Hi all, Thanks for the comments here especially for the Font zooming situation.
For now PLEASE promote the non about:config related solution and lets see if that works for anyone.
I have sent a message over to the desktop team asking if there are any other workarounds for this we can try for users and Ill follow up if I hear back from them. Lets make sure to use the tag Kiki noted above on these as well so we can track volume and impact.
Thank you.
Ok Update on the Font Zooming Issue. I asked the Desktop team if there were other workarounds that dont include about:config. There aren't at this time. Here is the response I got:
"setting the pref browser.display.os-zoom-behavior=0 is the workaround for people who want the old behavior back (even though it's not exactly the old behavior it's simpler than explaining the nuance around this vs textScaleFactor) And that it was changed to better match the OS convention, but we're considering what to do based on the feedback that some people prefer the old behavior"
If we are sending people to about config, I think it is VERY important to mention the risks in doing so to help avoid downstream issues for users.
Ok Update on the Font Zooming Issue. I asked the Desktop team if there were other workarounds that dont include about:config. There aren't at this time. Here is the response I got:
"setting the pref browser.display.os-zoom-behavior=0 is the workaround for people who want the old behavior back (even though it's not exactly the old behavior it's simpler than explaining the nuance around this vs textScaleFactor) And that it was changed to better match the OS convention, but we're considering what to do based on the feedback that some people prefer the old behavior"
If we are sending people to about config, I think it is VERY important to mention the risks in doing so to help avoid downstream issues for users. [[Image:Proceed with Caution]]
Just FYI. One can search for questions tagged for the Font Zooming Issue using this search parameter on SUMO: field:question_tag_ids: 5669
We are currently tagging them with: bug1773633. I have seen some questions we have already responded to without the tag. If you have come across inbound for this situation, please be sure to tag it accordingly.
Just FYI. One can search for questions tagged for the Font Zooming Issue using this search parameter on SUMO: field:question_tag_ids: 5669
We are currently tagging them with: bug1773633. I have seen some questions we have already responded to without the tag. If you have come across inbound for this situation, please be sure to tag it accordingly.
For social, I tag the conversations with bug1782322 and will try to do so on the forum as well. If you come across similar report, please make sure to add the tag as well. Thank you.
Hey folks,
I noticed that we have a quite few users reported about '''YouTube videos not playing''' on social. It seems related to the following bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1782322
For social, I tag the conversations with '''bug1782322''' and will try to do so on the forum as well. If you come across similar report, please make sure to add the tag as well. Thank you.
