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Hello There,

Since your upgrade to the new version of 154, Having a huge problems. Couldn't log in to various accounts. The most problematic one is to getting in Costco, Etsy and Ebay. Etsy and Ebay has been fixed after a week but Costco one is not. We can't log in and if it allows somehow to login then can't check out. It sits there and comes back to the same page. Won't move forward to the payment page at all. To make it from bad, worse to worst - this morning my wife uninstalled the Firefox and installed it back. That's where all the problems started. Now we lost all the "bookmark tabs, login and everything". We are exhausted and very angry. There's no help line to pick up the phone and get a quick help. So please send a suggestion list to recover the old version or at least all the old bookmark and log in from last 20 years. It'll be highly and hugely appreciated. Thank you.

Michael

P.S: We are also very old folks. Do know much about IT, so please educate and or guide as like a 10 years old.

Upon a Windows forced restart closing Firefox, all of my current session tabs were closed. Upon opening Firefox once again, during which it updated, Recently Closed Windows and Tabs are both dark, preventing me from restoring my previous session.

Because of this issue, I need to try and recover my previous session by scanning through the search history to find the tabs that matter to me.

Open Application Menu(three bars) > History > Manage History

This is the only way to view the complete history in some sort of chronological order. Recent History does not go back far enough and Search History is useless in this case.

A window titled "Library" pops up, which has all my search history.

Focused on "Today", double clicking a website opens it in the current tab, which surprised me. I would think that default behavior would be opening it in a new tab, but alright. I'll right click and specify open in a new tab from now on.

I scroll down, find a website, right click, and open it in a new tab. This action removes the website from it's current position in the chronological order to put it at the very top. If you had scroll down, you are now back at the very top of the list again.

This same behavior does not occur in the "Yesterday" submenu or previous months like "July", however, in the "Last 7 days" and "This Month" submenu, this behavior occurs.

All in all, this means that the chronological order of the history is not preserved and my task of restoring my previous session manually is made more frustrating by having to scroll down where I was from the top after opening each website I want to recover.

Please just "copy" what Google Chrome does, I've never had an issue with their history implementations or my previous sessions being unrecoverable. I'll be figuring out some plugin to use to resolve my previous session issue in the mean time, as I've accepted it as a bad quirk of Firefox.

The history under Firefox View almost fixes the history problems I have, to bad it's hidden under two unrelated submenus, "List All Tabs" > "View All Tabs", so no reasonable person can actually find it. I only found it after writing this up. Put that in the history section please, something like.

Open Application Menu(three bars) > History > Browse History

Acer Aspire 5 laptop. Windows 10. Auto turned off because I unplugged it to move places and it has a dodgy connection so if the screen physically moves a bit (like closing and opening movement) it just auto turns off - the screen accidentally moved a bit! I restarted it but only used it to connect to the scanner and save the scanned doc in Documents - I didn't use the internet so didn't realise the tabs didn't re-open as normal. Next day, I realised the many tabs and a few windows weren't opening in Mozilla Firefox. They were also off in Chrome but I could recover those - and it was just one window and a handful of tabs. I did a restore last session, which was dated as a couple of days previously, but the Firefox windows and tabs were still not there when I restarted. I certainly wasn't asked nor were there any warnings re saving tabs etc Firefox has just done an update (auto). I've looked around but see no solution. I don't have my laptop synced to any other device. I thought I had a back up / remember things for in case of crashes but it seems not. What do I do to recover all the tabs and windows? Thank you.

I have Windows 11 and I installed Firefox Version 154. Now my bookmarks are lost and even when I type in regular websites it times out, instead of opening the website. How do I correct all of this?

I've added my Firefox to a new computer and signed into my account. Cannot find my bookmarks. The only option I see is to import them from another browser (which does not have them). How can I retrieve them?

I created several screen shortcuts on my phone and when I created the last one I decided to delete the shortcut from my screen. Instead of just deleting the shortcut to a website it resulted in Firefox being completely deleted. I now lost all my settings and passwords. Quite frustrating.

Hi ! I recently decided to go to my account page on Firefox and check my informations. I decided to remove my recovery mail but that's about it. Then an update came right after and logged me out so I just reconnected. At first, everything seemed fine, exept that I had to log in all of my accounts again (gmail, website accounts, etc.), but then I realized that my containers disappeared as well ! What could be the cause and is it possible to recover them somehow ? There was a lot of saved content on it ;(

(PS: On the other hand, my extensions didn't change, they are still active)

Thank you for your support and have a great day ~

i need help getting back my passwords after update. you deleted my firefox and installed a new one. if i knew my passwords would disappear i would have printed them

Every time Firefox updates, my bookmarks are deleted. The still show up, but the links are empty. VERY FRUSTRATING! I have to reestablish every bookmark and that takes up valuable time.