deleting folder

hi i went to create a folder in one of my emails which i did, but didnt see i spellet it incorrectly so i tried to rename it but it didnt rename instead it created a new … (read more)

hi i went to create a folder in one of my emails which i did, but didnt see i spellet it incorrectly so i tried to rename it but it didnt rename instead it created a new folder with the correct spelling, i tries to delete the wrong one and i couldnt delete it, i moved the emails into the folder with the correct name and it moved into both folders which now doubled the size of the emails i had in the folders or thunderbirds database so i tried to delete the emails in the wrong folder and it delete all the emails in both folders but the folder stills the folders still the emails that where there but i cant see them and i cant compact the folders to save space

Asked by Philip Kruger 4 days ago

Last reply by Toad-Hall 3 hours ago

Getting two e-mails in Outlook

Hello After Installing Thunderbird, and adjusted the settings to receive Outlook webmail, I have decided to stay with Outlook. Only problem is that I now receive two dupl… (read more)

Hello After Installing Thunderbird, and adjusted the settings to receive Outlook webmail, I have decided to stay with Outlook. Only problem is that I now receive two duplicate emails in Outlook. Please advise How I can correct this. Thank you

Asked by biplane 3 weeks ago

Last reply by Rick 22 hours ago

new mail not visible in Inbox

I CAN'T VIEW INCOMING EMAILS? New emails are not showing up in my InBox. How do I fix this? I can see incoming mail pop-up notices, but my Inbox does not show these mess… (read more)

I CAN'T VIEW INCOMING EMAILS? New emails are not showing up in my InBox. How do I fix this? I can see incoming mail pop-up notices, but my Inbox does not show these messages?

Please leave a message at [edited from public] @gmail.com AS THUNDERBIRD EMAIL IS NOT WORKING & I JUST INSTALLED IT 24 HOURS AGO.

Asked by pat12 1 day ago

Last reply by Mapenzi 1 day ago

message list refresh after message deletion

Hello, I would like to report a problem I experience using Thunderbird on a Mac (see configuration below). In some circumstances (that I am not able to determine), when … (read more)

Hello,

I would like to report a problem I experience using Thunderbird on a Mac (see configuration below). In some circumstances (that I am not able to determine), when deleting one message in the inbox (unified Folders mode), the message list is not updated/refreshed i.e. the deleted message is still appearing but in fact the content is the next one. This is very annoying as we may remove messages wrongly: the messages we want to delete are not the one we see in the list.

I am using Thunderbird 140.7.0esr on a MacBook Air Sonoma 14.7.1

Are you aware of such a behavior? What can I do to overcome the problem?

Thank you for your help

Best regards

P. Clarysse

Asked by patrick.clarysse 2 days ago

Last reply by Wayne Mery 1 day ago

Android Thunderbird and Windows Thunderbird Interaction?

My question is, whether or not the android Thunderbird will interact with the windows Thunderbird I have on my laptop. On my laptop, I have Thunderbird redirect emails i… (read more)

My question is, whether or not the android Thunderbird will interact with the windows Thunderbird I have on my laptop. On my laptop, I have Thunderbird redirect emails into various folders. On my cellphone, I'm currently using Fairemail but it's not aware of those folders on my laptop which is a problem when doing a search on my cell for a specific email, if the email I'm looking for has migrated to those folders on the laptop. Thanks in advance, Phil

Asked by Phil 2 days ago

Last reply by david 2 days ago

Thunderbird - download and export

Hi everyone, I am a rank beginner and not very 'computer literate.' I want to download all of my emails from Thunderbird (I have 4 email accounts) and also export them t… (read more)

Hi everyone, I am a rank beginner and not very 'computer literate.' I want to download all of my emails from Thunderbird (I have 4 email accounts) and also export them to an external drive, including: All emails (entire history, not just recent mail) All attachments Metadata (dates, sender/recipient, subject, folder info, etc.) Contacts / address book Ideally, a format that I can restore later if needed. My main questions are: What is the best step-by-step method to export everything to an external drive? Is there a way to do this so that the backup is complete and restorable later? Where does Thunderbird store emails on my computer, and can I copy that to my external drive? Is there a recommended way to export contacts too? Any help would be greatly appreciated. Thank you, jrm Thunderbird version: 147.0 Windows (64-bit) Email type: IMAP

Asked by jrm 3 days ago

Last reply by david 2 days ago

random failures to move files or folders from LOCAL FOLDERS to Main emails.

I'm on latest T-bird 140.7.0-ESR 64-bit. I have random failures when trying to move individual files or folders from LOCAL FOLDERS back to MAIN emails. Moves some, some… (read more)

I'm on latest T-bird 140.7.0-ESR 64-bit. I have random failures when trying to move individual files or folders from LOCAL FOLDERS back to MAIN emails. Moves some, sometimes, then won't move, or will move some but not all, and often corrupts the files back into Main folder. I only use one email under T-Bird. This has happened for years, but I have been judicious about moving files and lived with it. But it's still a problem that I would have thought something like this would have been fixed long ago? .The formatting of LOCAL FOLDERS & FILES in LOCAL FOLDERS seems different & convoluted vs. a straightforward formatting in MAIN where I can easily move withing Microsoft file management. But trying to reconfigure and COPY or MOVE Files or Folders from LOCAL is very problematic.

Asked by steve f 4 days ago

Last reply by Rick 4 days ago

Unable to add my Mailfence email account to Thunderbird deb install on Ubuntu 24.04.3

Unable to add my Mailfence email account to Thunderbird deb install on Ubuntu 24.04.3 Set Up Your Existing Email Address in Thunderbird returns " Thunderbird failed to fi… (read more)

Unable to add my Mailfence email account to Thunderbird deb install on Ubuntu 24.04.3 Set Up Your Existing Email Address in Thunderbird returns " Thunderbird failed to find the settings for your email account" yet my web mailfence is accessible

Asked by Nick Mortel 1 month ago

Last reply by Rick 5 days ago

Thunderbird has blocked sending of email

We have not been blacklisted at Spamhaus.com. Yet, Thunderbird ONLY is blocking of email sent via its SMTP. IP being blocked according to Spamhaus is 162.xxx.xxx.xxx But … (read more)

We have not been blacklisted at Spamhaus.com. Yet, Thunderbird ONLY is blocking of email sent via its SMTP. IP being blocked according to Spamhaus is 162.xxx.xxx.xxx But Spamhaus shows that neither this IP nor my email, [edited] @wrigleyranch.com is being blocked or blacklisted. We are able to send email thru our email client at BlueHost. So, it is definite that we are NOT BLACKLISTED. The last update (automatic) by Thunderbird was January 14, 2026. I'm am suspecting that this update has caused this error. That's why I'm writing you. Can I revert to the prior Thunderbird update to test this theory? I cannot see how to do that. I need help!!! Receiving email is unaffected by this malfunction.

Thank you, Joe Amadeo [edited from community support forum] landline, no texts [edited] @wrigleyranch.com

Asked by joe221 6 days ago

Last reply by david 5 days ago

emails from one folder disappeared

I was working with thunderbird today. Was in a specific email folder I had named "reference" that I use to store various emails, probably around 50 emails in there. Sudde… (read more)

I was working with thunderbird today. Was in a specific email folder I had named "reference" that I use to store various emails, probably around 50 emails in there. Suddenly they all deleted from the folder as I was watching the screen. Checked spam/trash folders and nothing. Also logged into my webmail provider and nothing there either. Any idea what could have happened here? They just seem to have literally vanished. Have used Thunderbird a number of years and never experienced anything like this.

Asked by whoisthis 1 week ago

Last reply by Wayne Mery 1 week ago

Deleting specific e-mails

I have a set of e-mails that I am unable to delete or move - when i try they disappear for a few seconds and then re-appear. They all contain a red bold warning "Caution… (read more)

I have a set of e-mails that I am unable to delete or move - when i try they disappear for a few seconds and then re-appear. They all contain a red bold warning "Caution external e-mail"

Asked by ANDE2 1 week ago

Last reply by Rick 1 week ago

Receiving Error - "The folder 'inbox on redaced@westriv.com could not be compacted because writing to folder ailed. Verify that you have enough disk space and that you have write privileges to the file system, then try again."

Every time I open my email, an error box pops up saying: "The folder 'inbox on redaced@westriv.com could not be compacted because writing to folder ailed. Verify that yo… (read more)

Every time I open my email, an error box pops up saying: "The folder 'inbox on redaced@westriv.com could not be compacted because writing to folder ailed. Verify that you have enough disk space and that you have write privileges to the file system, then try again."

Otherwise, everything is working fine. I receive my emails and I can send. Can you explain this error box?

Where can I see my available disk space? And what does the term 'write privileges to the file system' mean??

Thanks for any help.

dmmuel@westriv.com

Asked by dmmuel 5 months ago

Last reply by Wayne Mery 1 week ago