Thunderbird Community Forum

Many of my mailboxes on the IMAP server just emptied. They were still there in my Ubuntu '.thunderbird' ImapMail directory. I have created some replacement mailboxes in 'Local Folders' and copied mbox files from the ImapMail area to the Local Folder area, removing the .msf files just created by Thunderbird. I then used the Properties->Repair Folder on each of the the new Local and filled-in-the-background mailboxes. Many worked fine and I was able to repopulate the IMAP server mailboxes using drag in Thunderbird. Some, however, were mis-parsed, producing 'From-less' and Subject-less messages containing part messages. Thunderbird seems unable to reliably parse mbox files created by itself. I note that they are not strict mbox format, having a '-' instead of an envelope address on the delimiting '^From ' line. (I am a retired Unix SysAdmin, so used to the command line)

I am unable to login my gmail account in thunderbird. This problem only exit with windows machine that I am currently using and same problem is not there on linux or wsl thunderbird or any other platform.

link to screenshot - https://ibb.co/4Z5vb6RG

I am struggling trying to get a consistent format in Thunderbird. First of all let me say that I am happy with the default use of paragraph style and if I want to have occasional single spacing I can use shift-enter instead of enter. Most queries on formatting seem to be about getting single spacing all the time. That is not my issue. That means that if I compose an email from scratch everything is just the way I want it, using the default settings. The problem arises when I reply to an email. The settings then seem to be ignored. For instance the line spacing can be fixed to single spacing whether I select paragraph or body text and no matter what I do I can't get it to follow the default behaviour. Also, I noticed that the font goes to "sans-serifArial" instead of the usual "Variable Width". In fact if I try to select "Variable Width" in the Format menu it is just ignored. How do I get the default composition settings when I reply to an incoming email?

I'm running Windows 10 and recently switched from the ESR Channel version (128.11.1) to the Release Channel version (139.0.2) and, since then, have started having a problem where the unread email count displayed on the system tray icon and also the count on the Taskbar icon are no longer correct. Most incoming, unread emails aren't counted. This feature has always worked correctly for me previously, ever since I first installed Thunderbird several years ago. When I go into Thunderbird, the count of unread emails in whatever folder they're in is still correct, the problem is just with the counts on the taskbar and tray icons.

I'm not 100% sure, but I *think* it might be the case that emails which end up in the default "Inbox" folder are added to the counts, but those which are automatically allocated on arrival to other folders on the basis of filter rules aren't being added to the counts displayed on the icons. I have searched for others reporting the same issue and haven't been able to find anything, so it seems unlikely that it's a bug. I'd greatly appreciate any help in resolving this issue please.

I have Version 128.11.1esr (64-bit) which is up to date.

The software has always been a little slow, but now it takes ages to download emails.

I don't save lots of emails, just a few folders, can anyone advise what the problem could be?

Thank you

Installed latest beta....updating from the prior version Font size in folder list has changed....Font in subject and correspondents remains unaltered

This change was immediate. No input from me. My preferred font sizes remain the same as used for the past several months in the beta

Troubleshooting steps do not 'fix' etc

Reboot and/or exit T'bird and restart shows no change

Last update Log : Linux Mint Cinnamon 22.1:

2025-06-28 10:28:15+1000: sUsingService=false 2025-06-28 10:28:15+1000: sUpdateSilently=false 2025-06-28 10:28:15+1000: isElevated=false 2025-06-28 10:28:15+1000: gInvocation=UpdaterInvocation::First 2025-06-28 10:28:15+1000: Writing status to file: applying 2025-06-28 10:28:15+1000: Performing a replace request 2025-06-28 10:28:15+1000: PATCH DIRECTORY /home/brian/thunderbird -beta/updates/0 2025-06-28 10:28:15+1000: INSTALLATION DIRECTORY /home/brian/thunderbird -beta 2025-06-28 10:28:15+1000: WORKING DIRECTORY /home/brian/thunderbird -beta/updated 2025-06-28 10:28:15+1000: Begin moving destDir (/home/brian/thunderbird -beta) to tmpDir (/home/brian/thunderbird -beta.bak) 2025-06-28 10:28:15+1000: rename_file: proceeding to rename the directory 2025-06-28 10:28:15+1000: Begin moving newDir (/home/brian/thunderbird -beta.bak/updated) to destDir (/home/brian/thunderbird -beta) 2025-06-28 10:28:15+1000: rename_file: proceeding to rename the directory 2025-06-28 10:28:15+1000: Now, remove the tmpDir 2025-06-28 10:28:15+1000: succeeded 2025-06-28 10:28:15+1000: Writing status to file: succeeded

2025-06-28 10:28:15+1000: calling QuitProgressUI 2025-06-28 10:28:15+1000: Running LaunchCallbackAndPostProcessApps

Brian

I always need to access emails that are more than 1 month old at work. I constantly have a problem with Thunderbird compacting my emails and rendering them completely inaccessible, tantamount to deletion. I've attempted to fix this by adjusting the settings, but every few months an update forcibly reverts it to compaction at 1 month. How do I access and view compacted emails?

I'm using TB on a Windows 11 (64bit) computer with a wired keyboard and a wired mouse. For some months I have been experiencing a problem despite the fact I always use the latest version of TB regardless of which of my 2 wired keyboards I use and now since I've accepted an invitation to update to Version 139.0.2 (64 bit). My problem is very inconsistent. After I receive an email, I click on the REPLY function (towards top right of screen) and start typing my response which appears correctly above the text of the received email. Suddenly as I continue to type, the following text starts appearing immediately below the text of the received email. I believe it only happens after I press the lower case "r" key but certainly not every time I press that key. Is this a bug and if not what action by me is causing the text to another of the email? The letter"r" always appears as the first letter of the transferred text.

I suspect there is no fix and I (possibly) can restore from backups, but I would sure like to know what the issue is.

I tried retrieving an e-mail from the "folder" where I kept e-mails from 2023. The "index" one sees displayed for the folder had e-mails from Jan-Mar of 2023, but Thunderbird froze when I tried to open any of them. I tried the repair function (which I imagine is meant to rebuild the .msf file), but after than the index contained nothing from Jan-Mar. I opened both the .msf file and the no-extension file in Notepad, but I see nothing from those months.

Any clues/help would be appreciated.

I just recently upgraded to the latest Thunderbird version and now the local folders I created that had thousands of old emails that I need for my business are all missing...gone...they folders now show as empty! Gone! When I do a global search the email snippets show up as if they are there, but when I click it on, says folder empty. I am trying to stay calm and not break down, but I need these back and I don't know what to do. Please help me find these and get them back. They were from 2008 to 2018. Thank you. I am on a Windows computer on Windows 11.

I recently became the webmaster for our local American Legion post and built a website through Hostinger. That service also offered a cost-effective email solution for us and I've created a number of email accounts for our office positions and some individuals by name. At the level of service we have with Hostinger, our website/email account domain is not the same as the email servers.

That's ordinarily not a problem, since most modern email applications can either pull domain email hostnames from registration records or gives the user a manual process to enter the email hostnames directly (in our case an IMAP and SMTP hostname belonging to Hostinger).

I had no problem using the manual configuration that Thunderbird supports to set up my first American Legion email address. Email was received immediately and testing outgoing email worked fine. Adding a second American Legion email address seemed to go well - email messages came in immediately - but the outbound testing failed with error messages that the sending client was not recognized.

That sounded like Thunderbird was not trying to authenticate with a password on the SMTP outbound even though I had indicated in the manual setup that a password was required (same as I had in the first American Legion account setup).

I checked the Thunderbird settings to see what saved passwords were recorded in the Password Manager and sure enough their were three IMAP host passwords but only two SMTP host passwords (the missing SMTP host password was for the second American Legion account).

I completely deleted the second American Legion account and tried again - just in case I had accidentally indicated no password needed for SMTP the first time - and got the same result (IMAP host password created, but not SMTP). I then tried deleting both American Legion accounts and then adding them back with the second account being added first this time. At least the problem was consistent - the first account added had both an IMAP host password record and a SMTP host password created; the second account created had only its IMAP host password saved.

I couldn't find a menu item for adding a host password in the Save Passwords settings menu; manually removing the IMAP password to force the system to ask for the password again only ended up with the IMAP host password being added back into the TBird Password Manager.

The version Linux Mint reports for Thunderbird is 1:128.11.1esr+linuxmint1+xia. As far as I can tell the issue only comes up when Thunderbird cannot auto-detect the email servers on its own and it only has a problem when more than one email account has to be added for a manually configured email domain.

Is there a TBird menu item I'm missing that would let me add the SMTP host password for the second account manually? Failing that, is this a known issue that has already been fixed by Thunderbird and should be forthcoming after that version is released as an update by the Linux Mint team?

I downloaded Thunderbird hoping to replace Office365 Outlook (classic). Installation went fine but when I attempt to download email from "mail.twc.com" nothing happens. No error message(s). When I tried to send a test message to a different email account did receive error:

"Sending of the message failed.

The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out.    
Try again."

I have double checked all of the TWC server settings and all settings are as specified by Spectrum:

SSL: on Protocol: POP Port: 993 Require Authentication: YES (using account pwd) In-bound & Out-bound servers: mail.twc.com SMTP settings same as POP except: Port: 587

Thunderbird troubleshooting file:

Application Basics

   Name: Thunderbird
   Version: 139.0.2
   Build ID: 20250606205843
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:139.0) Gecko/20100101 Thunderbird/139.0.2
   OS: Windows_NT 10.0 19045
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 1
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.8 GB
   Disk Space Available: 293 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, SSL, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.139.0.2.botan
       C:\Program Files\Mozilla Thunderbird\rnp.dll

       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled: true
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

   GPU: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     Location
     ID

       System theme — auto
       theme
       1.4.1
       true
       app-builtin
       default-theme@mozilla.org

       Dark
       theme
       1.3
       false
       app-builtin
       thunderbird-compact-dark@mozilla.org

       Light
       theme
       1.3
       false
       app-builtin
       thunderbird-compact-light@mozilla.org

 Security Software

   Type: Name

     Antivirus: Norton AntiVirus
     Antispyware:
     Firewall: Norton AntiVirus

 Legacy User Stylesheets

   Active: false
   Stylesheets: No stylesheets found

 Graphics

     Features
     Compositing: WebRender
     Font Visibility Debug Info: Windows Platform
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: outOfProcess: false

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     WebGL 1 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon Pro WX 3100 Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.13018.2)
     WebGL 1 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
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     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: outOfProcess: false

inProcess: true EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control

     WebGL 2 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon Pro WX 3100 Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.13018.2)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19739 git hash: 419cd2c3213b)
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     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Target Frame Rate: 60
     DirectWrite: true (10.0.19041.5794)

     GPU #1
     Active: Yes
     Description: AMD Radeon Pro WX 3100
     Vendor ID: 0x1002
     Device ID: 0x6985
     Driver Version: 30.0.13018.2
     Driver Date: 9-7-2021
     Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a
     Subsys ID: 0b0c1028
     RAM: 4096

     GPU #2
     Active: No
     Description: Intel(R) UHD Graphics 630
     Vendor ID: 0x8086
     Device ID: 0x3e92
     Driver Version: 30.0.100.9864
     Driver Date: 8-20-2021
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 08711028
     RAM: 0

     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1920x1080@59Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0
     OverlaySupport: NV12=None YUV2=None BGRA8=Software RGB10A2=None VpSR=Not Supported VpAutoHDR=Not Supported
     SwapChainTearingSupport: Supported
     GPUProcessPid: 3884
     Window Device Pixel Ratios: 1
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     Font Visibility Debug Info: Windows Platform
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: disabled by default: Disabled by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by default
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled unless in Nightly, or Early Beta on Wi
     WINDOW_OCCLUSION: available by default
     VIDEO_HARDWARE_OVERLAY: available by default
     VIDEO_SOFTWARE_OVERLAY: available by default
     HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default
     REMOTE_CANVAS: available by defaultblocked by runtime: Disabled without Direct2D

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): ...

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       1 - DELL U2419H (AMD High Definition Audio Device)
       HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&c62404&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       Speakers/Headphones (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280871&REV_1000\4&38b12975&0&0001
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Jack Mic (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280871&REV_1000\4&38b12975&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Stereo Mix (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0255&SUBSYS_10280871&REV_1000\4&38b12975&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\jlles\AppData\Roaming\thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\jlles\AppData\Roaming\thunderbird\Profiles\g45o5h21.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\jlles\AppData\Roaming\thunderbird\Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini

 Important Modified Preferences

   browser.search.region: US
   extensions.lastAppVersion: 139.0.2
   idle.lastDailyNotification: 1751035762
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   places.database.lastMaintenance: 1750891025
   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.purge_trackers.date_in_cookie_database: 0
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1750891025
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator:

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.36
     4.36

     NSS
     3.111
     3.111

     NSSSMIME
     3.111
     3.111

     NSSSSL
     3.111
     3.111

     NSSUTIL
     3.111
     3.111

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
   GPU Process Sandbox Level: 1

 Startup Cache

   Disk Cache Path: C:\Users\jlles\AppData\Local\thunderbird\Profiles\g45o5h21.default-release\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

Need help getting into my emails from my cell phone. This app is no help at all. Every time I go in there it just says oh have an account sign in and then it says I don't know my own email and my own password. I can't get it reset because you want to send something to my home phone and I'm not there. I'm in Owen sound and it wants to send something to my email which I can't get asked access to. No wonder nobody wants to use this app. Please fix this so I can continue using this email when I'm away and at home. It's my main email. Everything goes here until I can change it My cell number is 519-792-4124. You cannot email me unless you want to email me at barbaravanniekerk@gmail.com

Jeg overvejer at droppe Microsoft 365 som indeholder outlook. I den forbindelse vil jeg høre og det er muligt at sikkerhedskopiere opsætning og alle mails som man gør i outlook 365 og hvordan jeg gør det.

This morning I received no emails from Earthlink. I haven't changed any settings, and my two laptops were receiving emails yesterday.

I thought it might be related to a MS update, but that was a couple of days earlier. One laptop uses Thunderbird and the other runs MS Mail. So it doesn't appear to be related to the email client. (?)

I went to the Earthlink webmail and the messages were there. Server name is pop.earthlink.net.

I went to the webmail and selected all the emails for this date and marked them as unread, but no joy. :(

I can read my Earthlink emails from the webmail, but sure would like to find them in my inbox!

Thanks for any help.

How can I stop Thunderbird from displaying its own advertising/donation page on my browser when I open Thunderbird? It opens this page on my default browser, no matter which is chosen: https://www.thunderbird.net/en-US/thunderbird/128.0/whatsnew/?locale=en-US&version=128.6.1&channel=esr&oldversion=102.8.0 If the browser is not open, it will open it.

This is the result of trying to keep Thunderbird from automatically upgrading. In newer versions, the option to choose not to upgrade has digressed from difficult to not available. It did such an upgrade, so I de-installed and reinstalled my original version, only to have this issue.

I was very satisfied with my old version AND see no need for new any of the "features" or look. And, especially, once such a setting is made, don't want Thunderbird, or any other application or app, changing it back. This is a violation of privacy at best.

Worse yet, Thunderbird is attempting to penalize the customer for making a choice on their own computer by infecting the machine with nuisanceware.

Hi,

Unable to send email messages. Receiving "Add Security Exception" and Send Message Error "Sending of the message failed. Peer's Certificate is not recognized. The configuration related to smtpauth.earthlink.net must be corrected." I have checked the account settings and they appear to match that of the email earthlink server settings instruction page (https://help.earthlink.net/portal/en/kb/articles/email-server-settings) for POP3.

Help Please! Thank you! Suz

Hello. I have had an account in Thunderbird which then was chatged to Moxilla ( Ithink) On advise I changed my email messaging to EMClent. I want to change back to the account I had with Thunderbird Mozilla.

Can you tell me please if my account with Thunderbird /Moz is still active and what proceedure I need to do to activate it.

Timothy Walker

CH88 2PU