Can I edit/remove columns in Thunderbird for more space?

With my new monitor, I've run into a problem with the space available for the actual message. On the attached image, I'd like to completely delete the stuff circled in re… (read more)

With my new monitor, I've run into a problem with the space available for the actual message. On the attached image, I'd like to completely delete the stuff circled in red. I don't use it and it takes up a lot of space. I've resized the first two columns as much as I can, but I still can't see any of my full messages unless I open them in a new window or tab, which is inconvenient.

Thanks for any help you can give me!

Solved 2

Setting up gmail

I try to set up gmail but get the message "Error Creating Account Incoming server already exists." I have my main Spectrum email set up fine but I have no idea where to e… (read more)

I try to set up gmail but get the message "Error Creating Account Incoming server already exists."

I have my main Spectrum email set up fine but I have no idea where to even begin with setting up gmail since I get the message above.

Open 1

Thunderbird 155.0 outbound error

I cannot send email. I get this same error over and over. I uninstall, and reinstall, the error is still present. Sending of the message failed. An error occurred while… (read more)

I cannot send email. I get this same error over and over. I uninstall, and reinstall, the error is still present. Sending of the message failed. An error occurred while sending mail. Outgoing server (SMTP) error. The server responded: Connection refused - [181.215.65.87] blocked by Vade Threat List - ELINK003_101 - https://postmaster-earthlink.vadesecure.com/outbound_error_codes/#_101.

Thunderbird used to work. My POP outbound settings: SMTPAuth.earthlink.net Port 587 Connection Security: STARTTLS Authentication method: Normal Password

I contacted earthlink, they didn't help.

Solved 1

I can't open my Thunderbird mail due to a message that may be spam

I have been getting this message when I try to log in to my Thunderbird mail for over a week: "accounts.google.com needs you to confirm access again to keep syncing with… (read more)

I have been getting this message when I try to log in to my Thunderbird mail for over a week: "accounts.google.com needs you to confirm access again to keep syncing with your account. Username: soprisue2@gmail.com."

I am afraid the message is Spam, so I hesitate to click on it, but if I delete it or X it out, it goes to another screen that doesn't let me click on anything. Eventually I get a message that Thunderbird is not responding, and I close it.  I am basically locked out of my mail access through Thunderbird.  Please help me.

I cannot access the Thunderbird app menu to find out what version of Thunderbird I am using, so I guessed.

Open 1

How do I get rid of 155.0 Beta version

As of noon yesterday my Thunderbird gets messages, puts them in the trash, then the spam and then sends a message to "spam" at my email provider. Since noon yesterday,… (read more)

As of noon yesterday my Thunderbird gets messages, puts them in the trash, then the spam and then sends a message to "spam" at my email provider. Since noon yesterday, I don't get email messages. I don't know what else it could be. If I go to the webmail, I get messages, but as soon as I download them with T-bird, they are in the trash and then sent as a spam notification to my email provider. I really use t-bird a lot so I would really hate to stop using it, it's much more useful than the webmail. Thanks

PS. I use Linux Ubuntu

Solved 6

Get messages results are very slow to arrive - a few minutes (Comcast)

When I send photos from my phone to my imac inbox, same email address, or when a third party sends me a verification code, "get messages" is very slow showing results. So… (read more)

When I send photos from my phone to my imac inbox, same email address, or when a third party sends me a verification code, "get messages" is very slow showing results. Sometimes minutes, so I have to go through several verification attempts. The primary email account is gmail. My ISP is comcast.net. I don't know if this matters, because slow Get Messages is recent. It used to work very well

Locked 6 1 30

Incoming messages routed to Trash (bug2068847?)

As of two days ago, all of my incoming messages are going directly to the Trash folder. On Thunderbird, I've deleted all my message filters, and disabled adaptive spam f… (read more)

As of two days ago, all of my incoming messages are going directly to the Trash folder.

On Thunderbird, I've deleted all my message filters, and disabled adaptive spam filter logging. On my webmail provider, I've deleted all filters there and checked for any changes that might be responsible (there are none). None of this has fixed the problem.

I have a POP account, if that's relevant. Please help! Thank you.

Open 3

Setting up a new email account

I am trying to set up a new email address with Thunderbird. I have copied all the imap and smtp settings from my old address in to the new one. It is now asking for a pas… (read more)

I am trying to set up a new email address with Thunderbird. I have copied all the imap and smtp settings from my old address in to the new one. It is now asking for a password but I have not been asked to set up a new password for the new address. Where do I go from here?

Solved 6 1

in the last 10 days, my spectrum/charter email works only sporadically, like maybe 30 minutes in a day

You can help by fixing my email. In the last 10 days it works only once in a great while. It keeps giving me a time out message. I have to go to Spectrum.net to get my ma… (read more)

You can help by fixing my email. In the last 10 days it works only once in a great while. It keeps giving me a time out message. I have to go to Spectrum.net to get my mail and that is not what I am paying you for.

Open 3

Thunderbird not connecting to charter server. Cannot send or receive emails.

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20… (read more)

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20/2026

Open 36 28

Delete Account button doesn't work.

After swapping to The Bat some years ago I decided to come back to Thunderbird again. So I installed Thunderbird 155.0.1 (64-bit) on my Windows 11 PC, and gradually re-cr… (read more)

After swapping to The Bat some years ago I decided to come back to Thunderbird again. So I installed Thunderbird 155.0.1 (64-bit) on my Windows 11 PC, and gradually re-created and connected the the accounts I had on the back. I also installed the ImportExportTools NG addon, then exported my emails from The Bat to Thunderbird. So far so good. However for some reason I created an account twice. There are both for the same GMX account, but one is POP and the other is iMAP. This mistake probably happened after a long session of setting things up and I just forgot about the first account.

I looked through the Thunderbird help and the answer most given was to the Thunderbird menu, select Account Settings, swap to the account you want to delete, and then press the large red DELETE BUTTON on the top level of its settings (next to the DEFAULT button). I've tried this and it doesn't work. There's no confirmation dialog (which is what I was expecting) and if I close and reboot Thunderbird the account is still there.

How can this be fixed?

Open

Unable to write the email to the mailbox error message

Today I started to receive this error message when I went to download emails from my aol account to thunderbird. This is the first time this has happened. "Unable to wr… (read more)

Today I started to receive this error message when I went to download emails from my aol account to thunderbird. This is the first time this has happened. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." We have plenty of disk space so that can't be the problem. I could see many other people are experiencing this problem and there seem to be a variety of solutions depending on the circumstances. We are on Windows 11, we don't have McAfee installed but us Norton antivirus. I tried checking the settings, I've rebooted, and not sure what else to do. I can't remember some of the other comments I read. However, I am not technical and couldn't understand most of the suggested solutions. How do I get remedial help to figure this out?

Open

I can't install Thunderbird on my new laptop

I have been using Thunderbird for over 12 months on my old computer. I have just bought a new computer and I can't install Thunderbird on it. The process recognises my a… (read more)

I have been using Thunderbird for over 12 months on my old computer. I have just bought a new computer and I can't install Thunderbird on it. The process recognises my account settings, but when I press CONTINUE it gives me the error message below. The Thunderbird version on my old laptop is 155.0. I imagine that the current version I'm trying to load is a later version.

Solved 2

how do I get a thunderbird email address

I want to use Thunderbird for transferring email folders from my Yahoo email account. I have no idea how to do this. Simplify, please. Not computer savvy. Thank you in ad… (read more)

I want to use Thunderbird for transferring email folders from my Yahoo email account. I have no idea how to do this. Simplify, please. Not computer savvy. Thank you in advance

Open

Thunderbird Email: since Sept 2 Thunderbird update 155, my incoming emails are no longer coming into my inbox.

Thunderbird Email: since Sept 2 Thunderbird update 155, my incoming emails are no longer coming into my inbox with my domain host provider webnames.ca. My other staff me… (read more)

Thunderbird Email: since Sept 2 Thunderbird update 155, my incoming emails are no longer coming into my inbox with my domain host provider webnames.ca. My other staff members have no problems since the update. The only unique thing I can think of is that with my host provider is that I automatically forward incoming emails to my gmail account. Some other staff automatically forward thunderbird email to another thunderbird email of the same domain name without an issue. I can get incoming emails from my other thunderbird accounts ending in the same domain name. The emails do show up in the forwarded gmail account.

Solved 2 1

How do I stop Thunderbird from inserting extra spaces in my email address in my address card?

An example of an added space would be: director-concertband@oceanside- music.ca Note that after the second dash in my address above, in the saved HTML Sig Card, the space… (read more)

An example of an added space would be:

director-concertband@oceanside- music.ca

Note that after the second dash in my address above, in the saved HTML Sig Card, the space is added. When I remove the space and re-save the Sig card, the space still returns.

Also note that this happens ONLY in the signature card. The addressing in the email itself is correct. Any help you can offer would be appreciated.

Open

Thunderbird stops responding

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the… (read more)

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?

Solved 4 5 80

Keep window/tab open on move or delete, but only sometimes...

I'm aware (e.g. https://support.mozilla.org/questions/1277401) of how to toggle whether the message window stays open (opening the next message) when an email is moved or… (read more)

I'm aware (e.g. https://support.mozilla.org/questions/1277401) of how to toggle whether the message window stays open (opening the next message) when an email is moved or deleted. But I would dearly love for it to happen only sometimes.

Specifically, when a new message comes in, I want to read it, usually move or delete it, then read the next new message, if there is one. But if the next message is an old one, I don't want to keep having it shown to me. I keep my inbox fairly tidy, but I'm getting sick of seeing that message from a year ago that doesn't have a better place to be.

So, after moving or deleting a message, if there is an adjacent unread message, keep the window open. Otherwise, close it.

If there's an unread message somewhere else in the folder, don't jump to that one. Trust that I've left it unread for a good reason, and don't want to now constantly get shown it, and also have to remember to mark is as unread again.

If it's easier to look for other unread emails based on dates, a few days (enough to span a long weekend, for example) would probably be enough, a week at the most. Or make that number user-configurable.

Open