Thunderbird not indexing folders (already rebuilt GloDa)
Hi all, I'm desperately hoping someone can help me fix this so I don't have to dump Thunderbird for a different email client. I have an email account hosted by some hosti… (read more)
Hi all,
I'm desperately hoping someone can help me fix this so I don't have to dump Thunderbird for a different email client.
I have an email account hosted by some hosting company on a domain I own.
I noticed that Thunderbird was not returning certain emails when I searched for them. I searched, and found articles telling me to rebuild GloDa, so I followed the instructions to do that and quit Thunderbird and deleted the file. When I re-opened Thunderbird it started the re-indexing process, which I was viewing in the Activity Manager tool.
... except it only indexed a couple of the folders in my email account. It didn't index my archives, trash, spam, etc. It basically only archived the inbox and sent folders. I can see that from the list of completed tasks in the Activity Manager.
I've read on Mozilla's pages that Thunderbird indexes all folders, but it did not in my case, and as a result search is only returning a tiny proportion of my emails.
I need to be able to accurately track communications with my customers, so obviously if I can't get this fixed I'll have to move to a different email client.
I would greatly appreciate any help anyone can provide.