Showing questions for topic:

different contacts same email address

Currently using 140.7.1esr (64-bit) and having problem with more than one contact having same email address. Looking at copy of sent email and address names are same, but… (read more)

Currently using 140.7.1esr (64-bit) and having problem with more than one contact having same email address. Looking at copy of sent email and address names are same, but floating over each the embedded are the correct names. Do recipients see same address?? Who is receiving the email -- very confused?? Would like to see correct names.

Appreciate the assist and have a great day.

Open 1

How to export/import address books?

I just had to reinstall Thunderbird on my computer. Somehow after being away for a year and firing up my computer Thunderbird advised best to reinstall. I was able to get… (read more)

I just had to reinstall Thunderbird on my computer. Somehow after being away for a year and firing up my computer Thunderbird advised best to reinstall. I was able to get some of my contacts but not all. Thought it would be simple to just export my Thunderbird address files from my Windows laptop and import it to my Thunderbird app on my windows computer. Seems obvious and simple but not so for me. The suggested solutions do not work. Am I missing something?

Solved 3

how get my address book back onto computer hardrive failure?

One of my two computers had to be restored from hard drive failure. Thunderbird has been reinstalled, but the previous addressbook is no longer there. How to I restore … (read more)

One of my two computers had to be restored from hard drive failure. Thunderbird has been reinstalled, but the previous addressbook is no longer there. How to I restore the contacts of my previous address book. If I have to export the address book from my other computer, can I export only the address book?

Open 1

Bug: New Email List/Group using Thunderbird 140 Linux Mint

Bug?: In Address Book, I create a new Group list. In several of my Contacts, the individual has two different email addresses. I successfully add a person with their P… (read more)

Bug?: In Address Book, I create a new Group list. In several of my Contacts, the individual has two different email addresses. I successfully add a person with their Primary email address.

BUT, when I try to add a secondary email (i.e., add the same person a second time but using their non-primary email address), the Group List will re-list the primary address a second time and not accept a secondary email address.

Is there a fix for this?

{I'm using Linux Mint 22.3, Thunderbird 140.12.1esr 64, mint - 001-1.0}

Open 1

Address book retreival after password change took it away (SQlite file 256KB in Profiles

My address books have disappeared from Thunderbird I had the usual Personal and connected lists plus a couple of named lists. I was told that they were probably still … (read more)

My address books have disappeared from Thunderbird I had the usual Personal and connected lists plus a couple of named lists. I was told that they were probably still available MY Profile and if I asked Thunderbird to import them as an SQlite file I'd get them back. It hasn't worked. How do I do it?

Open 1

Correct popup email addresses when writing new message.

In sending a new email, when I go to enter the "TO," various email choices pop-up - but not all are correct. How can I add and/or correct those popup choices? BTW, I hav… (read more)

In sending a new email, when I go to enter the "TO," various email choices pop-up - but not all are correct. How can I add and/or correct those popup choices?

BTW, I have a screenshot. How do I get it here?

Open 3 10

Importing iPhone 8 contacts from Verizon account

I'm getting off a Verizon phone account and want to export my contacts before I do. I use an (old!) iPhone 8 so I can't export using their Verizon Cloud app because my op… (read more)

I'm getting off a Verizon phone account and want to export my contacts before I do. I use an (old!) iPhone 8 so I can't export using their Verizon Cloud app because my operating system is too old. Is there a way to import into Thunderbird using a USB cord? Or is there a recommended non-evil app that could allow me to do the same with my phone contacts?

Open 2 40

Mail Merge Variables - Most Not Working Since 151/152

I recently migrated from a much older version of Thunderbird where I had been using the Mail Merge add on. In 151/152 most of the variable fields are no longer recognised… (read more)

I recently migrated from a much older version of Thunderbird where I had been using the Mail Merge add on. In 151/152 most of the variable fields are no longer recognised. Below is the list provided by the developer. I can only get FirstName LastName and PrimaryEmail to merge correctly I troubleshot with Custom1 JobTitle and Nickname to no avail. I've emailed the developer. I suspect Thunderbird has changed the names of the fields in updating the Address Book. Has anyone got a current list of variables for Thunderbird since the Address Book has been rebuilt? Thanks, Greg

{{DisplayName}} {{FirstName}} {{LastName}} {{NickName}} {{NamePrefix}} {{NameSuffix}} {{AdditionalNames}} {{PrimaryEmail}} {{SecondEmail}} {{HomePhone}} {{WorkPhone}} {{CellularNumber}} {{FaxNumber}} {{PagerNumber}} {{HomeAddress}} {{HomeCity}} {{HomeState}} {{HomeZipCode}} {{HomeCountry}} {{WebPage2}} {{WorkAddress}} {{WorkCity}} {{WorkState}} {{WorkZipCode}} {{WorkCountry}} {{WebPage1}} {{JobTitle}} {{Department}} {{Company}} {{Custom1}} {{Custom2}} {{Custom3}} {{Custom4}} {{Notes}} {{BirthYear}} {{BirthMonth}} {{BirthDay}} {{AnniversaryYear}} {{AnniversaryMonth}} {{AnniversaryDay}}

Solved 1

We have a common email address manager@.....the old managers name continues to be displayed

We have a common email address manger@redwoodscholars.uk we recently changed manager George left us and Louise joined us. Louise changed Georges name in the setting page … (read more)

We have a common email address manger@redwoodscholars.uk we recently changed manager George left us and Louise joined us. Louise changed Georges name in the setting page and removed his signature on her laptop. I changed the name in my address book and deleted all my history, Louise sent me an email which showed it was from Louise<manager@ etc> BUT when I clicked on reply, the reply was addressed to George<manager@etc> The mail is managed by web mail on stmp.host.co.uk.

What else do I need to do to correct this?

Open 3 69