Thunderbird Community Forum

I am using Thunderbird ESR 115.18.0 (64 bit) Supernova? on Windows 7 Pro. Just recently one of my email addresses doesn't work. When I start TB all the email servers used to be checked automatically and display new messages in the correct individual inboxes. Now two of them don't work. A box comes up saying something has failed and I am asked to enter a new password or Retry. Nothing works. I have no idea what password it is referring to. I have tried passwords related to the router supplied by my ISP and any correspondence about my account with them. After reading dozens of FAQs and posts in the communitiy I am more confused than ever. Why should it suddenly forget a critical password? Nothing has changed apart from maybe a TB update. Thankfully the mail addresses affected are not ones I use often, but they are the ones assigned by my ISP and are used for voicemail alerts, etc. I have considered reinstalling Thunderbird but don't know how to do it without putting my two most important addresses at risk, and with no guaratee it would solve the missing password problem anyway. Can you shed any light?

I have searched without luck.

Either every thread I can find is about a slightly different version of the question, or none of the answers have worked.

I use Outlook Express 6. I'd like to move over to Thunderbird.

I have several GB of dbx files that I would like to import/transfer/convert and be able to access in Thunderbird.

I tried to use the import tool in thunderbird, but choosing "Import from Outlook" gives me the error: "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel." I don't see how this is relevant. Regardless, I have now selected outlook express as the default email action, but get the same error.

I have also tried the "Import from file" option, but the only options are "backed up profile", "calendars", "address books". It would seem to me that it would be common for people to move from Outlook Express to Thunderbird, so it seems bizarre to me that there isn't an option to import DBX files. I've opened DBX files in notepad before, I know they're just text, importing them should be a no-brainer. Do I have to write my own conversion program?

Guten Tag Seit Pfingsten habe ich Probleme mit Laptop! Bin in IT-Shop gegangen, dann ging,s einige Tage. Und man hat mir diese Woche ein neues Modem installiert. Seit gestern sagt mir mein Laptop, ich müsse mich mit Kennwort anmelden. Das ist GANZ NEU! und ich weiss nicht welches, das Letzte Passwort wird nicht akzeptiert! Was kann ich noch tun. Ich kann meine mails nicht mehr lesen/beantworten VIELEN DANK

HILFE HILFE HILFE

I accidentally deleted my Thunderbird which I just installed a week before, after making 3 donations, now it continues to ask for more. What happened to the free part?

I'm running Windows 10 and recently switched from the ESR Channel version (128.11.1) to the Release Channel version (139.0.2) and, since then, have started having a problem where the unread email count displayed on the system tray icon and also the count on the Taskbar icon are no longer correct. Most incoming, unread emails aren't counted. This feature has always worked correctly for me previously, ever since I first installed Thunderbird several years ago. When I go into Thunderbird, the count of unread emails in whatever folder they're in is still correct, the problem is just with the counts on the taskbar and tray icons.

I'm not 100% sure, but I *think* it might be the case that emails which end up in the default "Inbox" folder are added to the counts, but those which are automatically allocated on arrival to other folders on the basis of filter rules aren't being added to the counts displayed on the icons. I have searched for others reporting the same issue and haven't been able to find anything, so it seems unlikely that it's a bug. I'd greatly appreciate any help in resolving this issue please.

I am struggling trying to get a consistent format in Thunderbird. First of all let me say that I am happy with the default use of paragraph style and if I want to have occasional single spacing I can use shift-enter instead of enter. Most queries on formatting seem to be about getting single spacing all the time. That is not my issue. That means that if I compose an email from scratch everything is just the way I want it, using the default settings. The problem arises when I reply to an email. The settings then seem to be ignored. For instance the line spacing can be fixed to single spacing whether I select paragraph or body text and no matter what I do I can't get it to follow the default behaviour. Also, I noticed that the font goes to "sans-serifArial" instead of the usual "Variable Width". In fact if I try to select "Variable Width" in the Format menu it is just ignored. How do I get the default composition settings when I reply to an incoming email?

I have been using Thunderbird forr many years and earthlink is my server. After doing many emails this morning Thunderbird stopped sending emails and showed a Security Certificate alert problem for smtpauth.earthlink.net:587 that i had nor seen before. I tried to over ride but could not. I can still receive emails. dan_doherty@earthlink.net

Hi,

Unable to send email messages. Receiving "Add Security Exception" and Send Message Error "Sending of the message failed. Peer's Certificate is not recognized. The configuration related to smtpauth.earthlink.net must be corrected." I have checked the account settings and they appear to match that of the email earthlink server settings instruction page (https://help.earthlink.net/portal/en/kb/articles/email-server-settings) for POP3.

Help Please! Thank you! Suz

LS Until recently, after sending an email, I could review the sent email in the folder "sent emails". Now this folder does not appear on my screen anymore. How do I activate that all sent emails go to the folder "sent emails"? Regards, Ray Vos

Hello, all,

My income has changed and I need to cancel my recurring donation. I used dm1hoffman@shaw.ca for my donation. My name is Dorothea Hoffman and I pay 1.75 Cdn monthly.

My emails are being blocked as blacklisted. I have checked with my service provider and they do not have any problems with my emails. I have sent emails from another device to the same people using the same provider and they were sent OK. Please advise? Jean

In our work we use the cardbook extension; starting from version 95.2 it began asking the user for permission. I wouldn’t really like to explain to a crowd of users what to do with this request. Is there some way to grant these permissions without asking the user for them?

Add Security Exception? I can't send any outgoing email messages. I now get a warning alert after hitting Send entitled "Add Security Exception". It says further, "You are about to override how Thunderbird identifies this site." And, "Legitimate banks, stores and other public sites will not ask you to do this." My email provider is Earthlink and the alert identifies the server location as, "smtpauth.earthlink.net:587" and says, "This site attempts to identify itself with invalid information. Unknown Identity. The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature."

That only available options are, "Confirm Security Exception" and "Cancel". Selection of either option brings up the same next alert, "Send Message Error", "Sending of the message failed. Peer's Certificate issuer isn't recognized. The configuration related to smtpauth.earthlink.net must be corrected."

I didn't intentionally change any settings or receive any notification from Earthlink to that effect, so I don't know why any of these protocols would have changed. I can view the smtpauth.earthlink.net certificate but I don't know how to copy it or attach it for diagnostic purposes. Can anyone provide insight regarding what is going on here and how to resolve it? Any solutions will be greatest appreciated.

I've been using Thunderbird for my earthlink.net accounts for years. Now I'm getting an Error that "Peer's Certificate issuer is not recognized. My earthlink.net settings have not changed. Help.