Extraneous gmail folders in Thunderbird

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird ch… (read more)

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird changes. I finally have all but 1 of my 5 email accounts working... but, my now-working Gmail account has a lot of extraneous folders (like multiple trash bins, etc; see attached).

Gmail shows 2 lists of incoming email: "Inbox" and "All mail". The "Inbox" folder is incomplete, most recent email shown is from last August; the "All Mail" folder appears to contain a complete list of emails for the Gmail account.

Can I get rid of all the extraneous folders? How?

Asked by car-nuts 4 days ago

Last reply by car-nuts 7 minutes ago

Thunderbird keeps sending email from wrong address.

I use the Thunderbird 91.2.0 (64-bit) version. I have four emails in Thunderbird. The email keeps sending from directing the email from my personal email address(the firs… (read more)

I use the Thunderbird 91.2.0 (64-bit) version. I have four emails in Thunderbird. The email keeps sending from directing the email from my personal email address(the first one in the list) even though I have another email selected as sender. These are the steps I took:

1. Copy-pasted the recipient email address. 2. Wrote the subject. 3. Wrote the email body. 4. Minimized the Thunderbird window to ensure I have the right attachment. 5. Selected the option to attach from the bottom bar when they detect the "attach" keyword. 6. Double-checked the sender (school) email before sending it.

I have an add-on to prevent this from happening (Identity Chooser) from a different question but it still does not solve my problem. I have replicated this result at least 3 times, twice unintentionally, once intentionally. Please help.

Asked by neo1577 3 months ago

Last reply by neo1577 11 minutes ago

sending message error - connection to outgoing server (SMTP) times out

This message comes up almost immediately after I click "send". My computer 'acer' crashed and they replaced the hard drive. I had to install Thunderbird from scratch. I'v… (read more)

This message comes up almost immediately after I click "send". My computer 'acer' crashed and they replaced the hard drive. I had to install Thunderbird from scratch. I've checked all the settings so-o-o-o many times and trolled through the conversations (archived), but haven't found a solution. Presently have Windows11 installed. My ISP tech helper says 'Thunderbird' should be working - (and it has for years in the past) Don - in NZ/Aotearoa

Asked by Don - in Aotearoa/NZ 1 day ago

Last reply by Don - in Aotearoa/NZ 2 hours ago

Extra Profiles Not Working

Greetings, I am running 91.5.0 (64-bit). And for the last year or so, I was accessing all my various TB profiles by going to HELP -> MORE TROUBLESHOOTING INFORMATION … (read more)

Greetings,

I am running 91.5.0 (64-bit). And for the last year or so, I was accessing all my various TB profiles by going to HELP -> MORE TROUBLESHOOTING INFORMATION -> ABOUT PROFILES and then I would get the option to launch any profile I wanted.

The problem is that now when I launch any other profile then it comes up totally blank. It is just a shell. All the info is missing.

Your guidance and help is kindly requested...thank you!!

Asked by renyoga 2 days ago

Last reply by renyoga 2 hours ago

Thunderbird 91.4.0 rejects password for mail in / out of aol account

How do I restore the connection between aol account (verizon.net) and Thunderbird? Thunderbird stopped accepting password on its own. Have tried changing the incoming au… (read more)

How do I restore the connection between aol account (verizon.net) and Thunderbird? Thunderbird stopped accepting password on its own. Have tried changing the incoming authentication method for pop.verizon.net (SSL/TLS port 995) from Normal Password to 0Auth2 (matching that for smtp.aol.com outgoing option at port 465) without success. Error: "The server does not support the selected authentication method. Please change....." Help!!

I can see the messages on Android phone (under email AND aol, annoyingly) but want to continue using the Thunderbird structure on computer.

Asked by dgoldman713 1 month ago

Last reply by mozilla288 2 hours ago

email not working

looks like smtp and pop settings are gone but when I try to fix with existing email - get message that found both pop and smtp in database, Hit continue and get server t… (read more)

looks like smtp and pop settings are gone but when I try to fix with existing email - get message that found both pop and smtp in database, Hit continue and get server time out please try later.

Sending of password for user bgumbert1 did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later.

cant receive mail so please use [email removed from public] Thanks!

Asked by Bruce 6 hours ago

Last reply by sfhowes 5 hours ago

search doesn't work, sometimes

I search my Thunderbird mailbox and get no results even if I cut/paste the text out of an email that I'm looking at? sometimes. Global not quick, advanced search enabled … (read more)

I search my Thunderbird mailbox and get no results even if I cut/paste the text out of an email that I'm looking at? sometimes. Global not quick, advanced search enabled in preferences. If search for 73759229 I get nothing. If I search for salesorder I get older messages but not this one

Asked by bosler.bruce 2 hours ago

  • Solved

Mac mail folders to Thunderbird

I am in the process of changing my email from gmail in mac mail client to mailfence in thunderbird client and want to move saved mac mail folders one at a time to Thunder… (read more)

I am in the process of changing my email from gmail in mac mail client to mailfence in thunderbird client and want to move saved mac mail folders one at a time to Thunderbird. It seems straightforward enough but I have one question and it's related to a post on this forum, see below. At the end of the post Stans describes how to move the folders but says it must be done when the TB is CLOSED i.e. not running. This might be a dumb question but how does one copy files to TB when it is closed.


Stans

   Top 10 Contributor

7/19/20, 9:50 AM

The Mail app supports exporting entire mailboxes (accounts) to mbox files, as explained here. Thunderbird uses the mbox format for storing messages, so you don't need any product to facilitate this. Simply get the exported mbox files and copy them to the Local Folders folder inside your Thunderbird's profile folder. See Profiles - Where Thunderbird stores your messages and other user data for details about your Thunderbird profile. The mbox files should be copied to the Mail > Local Folders folder while Thunderbird is closed (not running), then when you relaunch Thunderbird, it will load the mbox files under the Local Folders account.

Asked by malcolm.booth 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Thunderbird login problem

Thunderbird was working fine for a few years.It just asked for my password.I entered my AOL/Verizon web password and it would not accept it after many Tbird restarts and … (read more)

Thunderbird was working fine for a few years.It just asked for my password.I entered my AOL/Verizon web password and it would not accept it after many Tbird restarts and computer reboots.I changed it on webmail to be sure and the pw shows in Thunderbird security but I cannot send or receive mail in TB.I followed all methids I see online but am stuck.Thanks for any help you can give me.Macbook 10.14.6.Tbird 91.5.0

Asked by hpete 9 hours ago

Answered by david 8 hours ago

Text in email showing up symbols

Hi, occasionally email appear as they do in the attachment, and I cannot read my email. Happens with either Gmail or Outlook accounts, please advise what to change in the… (read more)

Hi, occasionally email appear as they do in the attachment, and I cannot read my email. Happens with either Gmail or Outlook accounts, please advise what to change in the settings. I would be grateful for any help. And would love to continue to use Thunderbird. Thanks

OS: Linux Mint 20.3 Thunderbird version: 78.14.0 (64-bit)

Asked by Aaron 1 day ago

Last reply by david 3 hours ago

Office 365 Message Encryption

Is it possible to read in Thunderbird email messages encrypted with "Office 365 Message Encryption" ? When such email is received, it says that: "XXX has sent you a prote… (read more)

Is it possible to read in Thunderbird email messages encrypted with "Office 365 Message Encryption" ?

When such email is received, it says that:

"XXX has sent you a protected message. " Then there is a blue "Read the message" which takes me to Office 365 OWA and from there I can read the email. But I was wondering if it's possible to read it directly from Thunderbird?

I'm using Thunderbird 91.5.0 (32-bit) with IMAP connection to outlook.office365.com

Thanks

Asked by darkocabro 9 hours ago

Last reply by christ1 5 hours ago

  • Solved

Request for added message filter.

Please enable users to filter messages on the content of Hyperlinks. Hyperlinks are some spammers and scammers weak spot. Here is a current example: One of dozens I recen… (read more)

Please enable users to filter messages on the content of Hyperlinks. Hyperlinks are some spammers and scammers weak spot. Here is a current example: One of dozens I recently received, all redirecting via "overfilights.page.link" I want to filter out any message with links back to "overfilights.page.link* HTML CODE EXAMPLE: <a href="https://overfilights.page.link/FhqJ" target="_blank"> (not sure if/how the html will display here) This request from others has remained unanswered in the past. As a retired web developer, perhaps someone could direct me to the Thunderbird Development message filter source code.

Asked by ian 1 week ago

Answered by Matt 1 day ago

Lost emails/folders after upgrade to TB 91.

After upgrade to TB 91, Tb opened as if new, asking for setup info. I entered my email and it downloads new messages but all former emails/folders do not appear. No hid… (read more)

After upgrade to TB 91, Tb opened as if new, asking for setup info. I entered my email and it downloads new messages but all former emails/folders do not appear. No hidden attributes on profile, and profile folder is the original, as the create date is correct (7 yrs ago) and the size is appropriate and the size and date of last use is updated every time I open TB and get some new emails. I did a search in TB and it finds former emails in their correct folders ! But TB will not open these emails, I have tried. I can only view them in the search window. (Former files were compacted) Since the profile folder is correct, does anyone know how I can get normal access and display the pre update folder/emails?

Asked by Dave 7 hours ago

Last reply by david 3 hours ago

Microsoft exchange now requiring multi-factor authentication for Thunderbird

I have my email and domains with GoDaddy. Today they sent email that email client - I use TB - has to be changed to support Exchange. Their support page says I can con… (read more)

I have my email and domains with GoDaddy. Today they sent email that email client - I use TB - has to be changed to support Exchange. Their support page says I can continue to use POP or IMAP if TB supports multi-factor authentication (MFA). Does TB do this, and if so how should the server, ports, etc be set? The last post I found for Exchange is from 2019 and doesn't address this. Thanks

Asked by joel52 5 hours ago

Last reply by david 3 hours ago

Ignore all when checking spelling

Hi, I have a problem with the "Ignore all" tag when checking the spelling of a sent message, this button does not work. At the moment the button does exactly the same "Ig… (read more)

Hi, I have a problem with the "Ignore all" tag when checking the spelling of a sent message, this button does not work. At the moment the button does exactly the same "Ignore" button, and should ignore any other language errors. I have attached screenshots but they do not show the exact problem with the operation.

Asked by p.luczak 12 hours ago

Last reply by david 4 hours ago

Global "mark folder read"

I did a search across my entire mail folders. During the search TB identified dozens of folders and sub-folders containing 'Unread' messages. Obviously they had all been … (read more)

I did a search across my entire mail folders. During the search TB identified dozens of folders and sub-folders containing 'Unread' messages. Obviously they had all been read before I filed them in their relevant sub-folders so I don't know why certain of the messages suddenly became 'unread'. I cannot find a way to globally mark all folders and sub-folders as read. Having to go to each folder to mark it as read was extremely time-consuming. Is there a function or work-around that allows me to mark all folders/sub-folders as read?

Asked by BSM1 9 hours ago

Last reply by david 4 hours ago

text formatting

Some years ago I updated my Thunderbird program, and since then every email I receive is filled with strange and unwanted extra letters. when i switch the text encoding f… (read more)

Some years ago I updated my Thunderbird program, and since then every email I receive is filled with strange and unwanted extra letters. when i switch the text encoding from unicode to western or vice versa, the email looks fine. but i have to do this with every single email. if i click off that mail, then come back to it, the text encoding is off again. if i change the general formatting to western, it wants me to change each mail to unicode. if i change the general formatting to unicode, it wants me to change each mail to western. i am not using a yahoo server. can someone help me? do i need to go back to an earlier version of thunderbird? i'm running mac os sierra - 10.12.6.

Asked by fringe10 1 day ago

Last reply by fringe10 4 hours ago

Unable to log into Thunderbird email on Windows 11

I cannot log into our thunderbird email account on a new computer we have set up. The password and server settings are all correct and it is logged into 3 other computers… (read more)

I cannot log into our thunderbird email account on a new computer we have set up. The password and server settings are all correct and it is logged into 3 other computers already but with this one it just comes up with 'Unable to log in at server. Probably wrong configuration, user name or password.'

Asked by info6829 12 hours ago

Last reply by sfhowes 4 hours ago