Thunderbird Support Forum

I am unable to send any emails with attachments or embedded images via my gmail account. Error message:

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

I am able to send simple text emails without any issues

I tried the suggestions listed here: https://support.mozilla.org/en-US/questions/1344851. Nothing helped. I can send simple text emails so I know my smtp settings are correct. I also have no issues downloading emails from the account.

Help!

I have four individual accounts which were all listed in a combined inbox as well as individual account inboxes. After the update to 102.1.2, the unified inbox only contains emails from one of the accounts. The other accounts are still listed individually. Is there any way to fix the unified inbox so it includes all the accounts again?

I was provided an email address by an organization in which I am an officer. The host ISP for it is GoDaddy. When I installed Thunderbird (newest download), I allowed it to search for recognized settings. It found them, and I accepted them -- the host server was "office365.com." After going through the rest of the steps, I got to my Inbox. I had someone send me a test message, and it arrived fine. However, when I tried to reply, I got the message "Login to server smtp.office365.com with username [xxxx@yyy.org] failed." When I canceled out of that dialog box, a new one popped up which said "Sending of the message failed. Unable to authenticate to Outgoing server . . ." I have also tried uninstalling and reinstalling Thunderbird, wiping out all profiles in between, and then using manual configuration to set things up as per guidance on a help page at GoDaddy for configuring Thunderbird. It uses "secureserver.net" rather than "office365.com" in the incoming and outgoing settings boxes. However, when I attempt to test the configuration, I get "Unable to log in at server. Probably wrong configuration, user name, or password." Help!

I followed the instructions here: https://support.mozilla.org/en-US/questions/1364439 After pasting in the URL of the Google Calendar from the browser, the process asks for the password used for the Google account. I provide the password, but the response is "The credentials you have entered were not accepted."

To confirm that the user name (my Gmail account) and password were entered correctly, I logged out of Calendar on the browser and logged in again using the credentials that were refused by the Create New Calendar process.

This isn't a showstopper, but it would be nice to have the calendar in Thunderbird.

Thunderbird keeps creating multiple draft messages for each save. I can start composing an email, hit Ctl-s to save and I get an unread message in Drafts. If I hit Ctl-s to save again (or TB autosaves, it doesn't matter) I get yet another unread message in Drafts. This just builds up crud which needs to be manually deleted. I am using IMAP and like the functionality where if I saved a draft on my desktop, I could pick it up on my laptop later.

Thunderbird 91.3.1 Email server: Postfix 3.3.0 Dovecot 2.2.33.2 on Ubuntu 18.04

I find it a frequent occurrence to want to schedule another similar appointment. For example, if you have a doctor's appointment, you'll often need to schedule another appointment in the future. All things are essentially the same - same doctor, same office, etc - j just a different date and time.

I select the current appointment, right-click and select copy, right-click again and select paste. Since I have more than one calendar (a home calendar and a work calendar), Thunderbird prompts me on which calender to write this pasted event. Might I suggest it paste it into the calendar from whence the copied event came? This would eliminate that step.

After pasting I have the same appointment on the same day and time. I can right-click and select Edit and adjust the day and time. I can even select a different calendar from the drop-down if I need to.

I think it would be better if another option was on the right-click menu such that instead of selecting Copy you select something like Schedule New Occurrence. Select that and immediately the Edit Event dialog box should popup allowing you to schedule your next doctors appointment.

Hi

  I have read many articles about Gmail accounts under Thunderbird and kind of understand how they use a single file, with labels, instead of the standard folders used by many email services.  I do not want to see the Gmail section on my TB display.  I had read that just 'unsubscribe' the section showing 'Gmail' and all its contents.  I put my pointer on the account and look for 'unsubscribe' but it shows only 'subscribe' as a choice.  
 Why is Gmail section showing up?  Why do I not see 'unsubscribe'?  I am using TB 91.9.0 (64-bit).  I have several accounts for which this is true.   I use a Linux distribution (Fedora 34) which is EOL but upgrading should not be an issue for this generic issue.  Any help or suggestions would be appreciated ...

Robert

My old laptop had a severe hardware failure. It took repair technician 2 weeks to restore old files. In the meantime, I installed Thunderbird on my new laptop and had to set up my account without the old folders/emails just so I could get work done. When the old files were restored, the technician copied them onto my hard drive. Then I followed the procedure to copy the Thunderbird Profile folder into the new destination folder (which I've done twice before on previous laptops, with no issues). Thunderbird still opens as the new version without any of my old emails. I've uninstalled TB and reinstalled several times. I've deleted the Profile directory (in the new destination), copied the old Profile directory into it, and it still doesn't recognize it. TB keeps asking me to set up my account, though I've verified that the history files are copied into the right place. I have several old emails in folders that I desperately need to access.

Have used Thunderbird for years, decades even, on multiple PC's, family and friends, and home PC's. Even donated a few times over those years but this one has me stumped and honestly a bit miffed.

I got 102 update and it completely broke my 2 POP and 1 IMAP accounts. New Passwords, cleared files, all the business you find here and online. Saw someone revert back to v91 which I had prior. Did that, worked like a charm and the prior existing accounts that did NOT work; started working again instantly. Proves I had the right accounts/passwords.

Next day, launch TB and it's updated again to 102; hmm. Downgrade again a second time on 2 PC's and go my business. It's now been 4 days and I've put registry keys in, used Config Editor and did all the "do not auto update" things I've read and still, today after a long and wicked day; I find starting TB it's yet again auto updated to 102.

Help please? I'm an IT guy of over 30 years and this one has me stumped and doing side-eye and I don't like it. Is there an honest and true way to NOT UPDATE to 102? Sorry, upset and have never had an issue *ever* with TB these years but this one is quite annoying downgrading daily.

Thank you Ictinike (off to downgrade a 5th time)

The Thunderbird Print function seems to have stopped working. Print comes up with a preview, but when the Print button is pushed, the screen goes grey or dark for a few moments, but the printer never gets the print command. This is something new (last day or two) Al

Latest update doesn't open to last viewed email - now marketing splash screen appears. How do I fix this so Thunderbird remembers that last viewed email and when restarted opens to this email instead of the splash screen?

Hello. Is there a way to make SORT BY THREADED and EXPAND ALL THREADS a default? Several times during any one session, as well at start up, I have to select both SORT BY THREADED and EXPAND ALL THREADS. This is a critical failure. It is easy to miss important emails (responses). Also, the need to focus on that issue and having to repeatedly make the sorting selections is very disruptive. Thank you.

This is the second time I have asked this question. I am no longer able to get my messages from Yahoo. I called Yahoo per the advice of someone who answered my first question. This did no good. The Yahoo guy said it is TBirds problem. So I am unable to use my Thunderbird email. Is there anyone who can walk me through a fix on this issue. I am not technically savvy but would like continue to use Thunderbird. To repeat the issue, when Tbird tries to get my mail, a window from Yahoo pops up but no email. When I try to sign into that Yahoo window, it does not recognize my password. I AM able to go directly to my Yahoo account, sign in, and see my emails. This problem seemed to start with the Tbird update just before the most recent one. I was hoping the recent update would resolve my problem, but it didn't. Thank you for any help.

We transferred our email accounts from Thunderbird to Google. Two accounts were missed. How to I complete the two remaining transfer request when it looks like Thunderbird killed all the accounts that were associated with our company, so I can't respond to Googles transfer request that comes thru the dead email accounts. Please help, I am older (57) and am a little behind the 8 ball on this stuff. Muchas Gras The Root

Hello, I have recently changed my Host and in the process of trying to reconfigure my server details for my new mail account I accidentally removed my account, thereby losing all mails and folders including my customer database, which leaves me feeling bereft.

Looking at similar questions it seems that it is possible to restore the lost mails and folders but unfortunately I am not that savy with this stuff and find it all rather difficult and scary.

Are there any step by step instructions on how I can restore my account or simply get access to my lost mails and folders ?

Thank you very much for any assistance.

Ray

I have, very reluctantly, had to stop using Windows Live Mail, because gmail will no longer support it. It was a great email program and it did everything I needed. Thunderbird would seem to be the nearest thing I can find to replace Live Mail - but there seems to be some quite staggering basic functions that are missing from it. Maybe I'm alone in wanting to include a picture or two in my emails..? - not as attachments, but as part of 'the visual letter', within the text? Live Mail must be 20 years old at least - but in Live Mail I could insert an image; drag the corners to resize it; add a box rule if I wanted to; and send it on it's way. In 21stC Thunderbird I can, with many a dialogue box, insert an image... but even when I've worked out how to 'resize it', it doesn't actually reduce the file size of the image sent..! So a 7MB image, when 'resized' to something less than 1MB... still actually gets transmitted as a 7MB image - and takes forever! So my question is. How come an ancient, now almost defunct program like Live Mail, is twenty times more agile and user-friendly than 'up-to-date' Thunderbird? And before anyone mentions 'add-ons' - Live Mail did all of this straight out of the box! No 'add-on' searching or anything else required. But maybe including a picture or two in an email is a fairly revolutionary concept? With thanks for your thoughts.