Thunderbird 52.9.1 32b has started immediately deleting junk mail on one single account
I have multiple accounts set up. In the past couple of weeks, emails marked as junk - either automatically or manually - appear briefly in the junk folder and are then im… (read more)
I have multiple accounts set up. In the past couple of weeks, emails marked as junk - either automatically or manually - appear briefly in the junk folder and are then immediately deleted. This only happens for a single account, all the rest behave normally. The account option "Automatically delete junk mail older than" is unchecked. The Global junk option "When I mark messages as junk" is checked and the sub-option "Move them to the account's Junk Folder" is selected. This is an IMAP account - as are all the other working accounts. I have removed the account and added it in again but it still has the same behaviour.
I'm fresh out of ideas, so I'd appreciate any help.
Thunderbird
Fails when "Copying message to Sent folder..." process when the email has an attachement
After getting the dialog box: "Copying message to Sent folder... " I then get "There was an error saving the message to Sent. Retry?" Then, "Copy Failed" This happens w… (read more)
After getting the dialog box: "Copying message to Sent folder... " I then get "There was an error saving the message to Sent. Retry?" Then, "Copy Failed" This happens with most any attachments. Any help is greatly appreciated.
Messages disappear from inbox
Messages disappear from inbox as soon as they've been read. They still appear on other devices (iphone, ipad) but not on computer using mozilla thunderbird
When I delete my mail, it does not go into any folder. Where is it?
When I delete my email I don't know where it ends up. Before, I would always see them in my trash folder, but my trash folder is empty. Thank you for your help. … (read more)
When I delete my email I don't know where it ends up. Before, I would always see them in my trash folder, but my trash folder is empty.
Thank you for your help.
Hello, When will Lightening be available for Thunderbird 61.0.1? I just re-imaged my machine with Linux Mint 19 "Tara"
Hello, Does anyone know when will Lightening be available for Thunderbird 61.0.1? I just re-imaged my machine with Linux Mint 19 "Tara". I am lost without a calendar:( … (read more)
Hello, Does anyone know when will Lightening be available for Thunderbird 61.0.1? I just re-imaged my machine with Linux Mint 19 "Tara". I am lost without a calendar:(
Thanks, C-K
I've been using Thunderbird email service at least for five years and more, you must have in your records my details
Suddenly, on or about July the 30th 2018, when I opened my computer I was horrified to notice that everything has been changed from web to email. Something like an act of… (read more)
Suddenly, on or about July the 30th 2018, when I opened my computer I was horrified to notice that everything has been changed from web to email. Something like an act of piracy....I was totally unaware that Window 10 would have changed in such a way, that is taking my records on the web (Google and Mozilla) and my email system (Thunderbird). I had to ask Swisscom for assistance and managed to retrieve my three emails, but lost the address book and I just discovered that Format and Spelling are not operating (I had three dictionaries English GB, Italian Italy and French France. What I have been asking you for, is simply to restore what I enjoyed for a long time since I first got in touch with your goodselves. Thank you.
I've had a crash and although I've recovered my email I cannot find my message filters or calendar data. I'm using Linux Mint 17.1
The calendar is present but there's no data in it and the same applies to message filters. Pls advise if any further info is required to assist me in resolving this probl… (read more)
The calendar is present but there's no data in it and the same applies to message filters.
Pls advise if any further info is required to assist me in resolving this problem.
Allen Oz
"Couldn't load XPCOM" when trying to run TB 60 in Debian
I am using an up-to-date Debian 9 (stable ) system, 64-bit. I downloaded Thunderbird 60 from https://download.mozilla.org/?product=thunderbird-60.0-SSL&os=linux64&… (read more)
I am using an up-to-date Debian 9 (stable ) system, 64-bit.
I downloaded Thunderbird 60 from https://download.mozilla.org/?product=thunderbird-60.0-SSL&os=linux64&lang=fr
After extraction to /home/$USER/opt/thunderbird and running I get an error as follows:
$USER@X230:~/opt/thunderbird$ ./thunderbird
XPCOMGlueLoad error for file /home/$USER/opt/thunderbird/libmozgtk.so:
libgtk-3.so.0: cannot open shared object file: No such file or directory
Couldn't load XPCOM.
libgtk-3-0 is installed:
$ dpkg -l libgtk-3-0
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
Nom Version Architecture Description
+++-====================-===============-===============-==============================================
ii libgtk-3-0:amd64 3.22.11-1 amd64 GTK+ graphical user interface library
$ locate libgtk-3.so.0
/usr/lib/x86_64-linux-gnu/libgtk-3.so.0
/usr/lib/x86_64-linux-gnu/libgtk-3.so.0.2200.11
What am I missing? Thanks in advance for any hint.
Lost Wastebasket Icon - appears briefly on start but changes to normal folder icon, tried removal of 'msf' files.
the 'Deleted' folder doesn't map to the Gmail BIn. and the Waste basket icon seems to be a 'local' folder. I was using folderflags add on to manually sort this but I s… (read more)
the 'Deleted' folder doesn't map to the Gmail BIn. and the Waste basket icon seems to be a 'local' folder. I was using folderflags add on to manually sort this but I see this add on now not supported on ver 60.
Cannot get messages on laptop (but can with K-9 app on phone)
For the last 3 days, TB (v. 52.9.1) running on my laptop (Ubuntu 18.04) has been unable to get new messages from the IMAP server of the GMX mail service. Messages cannot… (read more)
For the last 3 days, TB (v. 52.9.1) running on my laptop (Ubuntu 18.04) has been unable to get new messages from the IMAP server of the GMX mail service. Messages cannot be sent either. IMAP access to the same email account works fine with the K-9 app on my phone, however, as does GMX's web interface.
When I attempt to get messages, the notification "...@gmx.net: Connected to imap.gmx.net..." appears. 100 seconds later, another notification appears: "Connection to server imap.gmx.net timed out." appears. No messages are downloaded, even though GMX's web interface shows that there are new messages.
I have tried starting TB in safe mode. I have checked that the password is correct. I have not knowingly changed any of TB's settings recently, nor any settings of my email account, and, as I said, IMAP access via the K-9 app seems to be fine.
Screenshots of the troubleshooting information are attached. (By the way, is there a way to get all of the troubleshooting info into a single uploadable file? I see how to download the info into a text file but not into an image file as required by this web form.)
After many years' nearly trouble-free use of TB, I'm hoping to get things back to normal soon. Any hints you could provide would be greatly appreciated!
Messages disappear from inbox
[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1230333. Please follow up there, thanks.] Messages disappear from my inbox almost as soon as they ar… (read more)
[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1230333. Please follow up there, thanks.]
Messages disappear from my inbox almost as soon as they are read. I can see them on other devices (iphone, ipad) but not on computer using mozilla thunderbird.
I cannot migrate my old profile to a new computer.
Old computer ran Windows 8.1. New computer running Windows 10 Home Edition. I downloaded Thunderbird to new computer. I copied the old profile folder xxxx,default to C:\… (read more)
Old computer ran Windows 8.1. New computer running Windows 10 Home Edition. I downloaded Thunderbird to new computer. I copied the old profile folder xxxx,default to C:\Users\pshaf\AppData\Roaming\Thunderbird\Profiles I renamed the file appropriately and checked the profiles.ini file to make sure all was correct. I have tried this multiple time and with several variations including having two profiles and selecting a profile at start up. The new profile created at the installation of the program works. No attempt to use the old profile does. The errors returned are either "profile not found" or "Profile is still in use"
Phil
After an automatice update to TBv60, I almost always get "not responding" when I try to write an e-mail
TB automatically updated to version 60 yesterday evening. Since then, almost every time I try to write an e-mail I get a 'not responding' message which eventually result… (read more)
TB automatically updated to version 60 yesterday evening. Since then, almost every time I try to write an e-mail I get a 'not responding' message which eventually results in a 'Thunderbird is not responding - close the program or wait for it' message. Waiting doesn't fix the problem, so have to close the program and start again.
I can sometimes write 3 e-mails, but the 4th causes this problem.
I've removed all add-ons and plug-ins and have tried running it in safe mode - still get the same problem.
It's infuriating, because I didn't ask for this update!
Thanks for any help anyone can give, as it's a real time waster.
ugly fonts reading messages in linux since upgrade to 60.0
Using Thunderbird 60.0 under ArchLinux/XFCE. Everything was working fine until the recent update to 60.0. Now when I open a message the fonts are sometimes very ugly – th… (read more)
Using Thunderbird 60.0 under ArchLinux/XFCE.
Everything was working fine until the recent update to 60.0. Now when I open a message the fonts are sometimes very ugly – thin and washed out with occasional bold-looking appearance (for example the combinations “ti” and “tt” look almost bold face). It’s difficult to pin down exactly when the fonts are ugly, but sometimes messages look fine, sometimes the entire message is ugly, and sometimes only quoted previous messages are ugly. I’ve tried the following:
More→View Source: look for strange or specific encodings. Nothing unusual here, sometimes Content-Type: text/plain; charset=“utf-8” displays fine, sometimes it doesn’t. Couldn’t really find a correlation with charset.
Preferences→Display→ Fonts and Colors → Advanced: Check that legitimate fonts are chosen for the various options (serif, sans serif and monospace); tried switching to other fonts and that didn’t make a difference. Problem happens whether “Allow messages to use other fonts” is checked or not; some OK text reverts to the bad font when it is unchecked though.
On googling, I found this issue http://z-issue.com/wp/ugly-fonts-in-mozilla-firefox-and-thunderbird-under-linux-skia-and-cairo/ and had high hopes, but when I checked, my config file was already set to cairo.
Any suggestions out there?
I have 2 thunderbird email accounts with identical names how do i remove 1 account
somehow I must have created a second email account with the identical name of the first one. I now receive identical emails in both accounts and would like to eliminate t… (read more)
somehow I must have created a second email account with the identical name of the first one. I now receive identical emails in both accounts and would like to eliminate the unneeded extra account.
Please tell me if I can use a Yubikey 2 factor authetication to acess my gmail through thunderbird?
I tried this several times and it all seemed too hard .. There were error messages etc .. It does not seem possible at present so I am forced to use Gmail only.
Thunderbird opens 40+ windows
For the past 3 months, I have to come over to my father's computer weekly to close down all the hundreds of windows that Thunderbird opens. I then delete the session.js… (read more)
For the past 3 months, I have to come over to my father's computer weekly to close down all the hundreds of windows that Thunderbird opens. I then delete the session.json and sessioncheckpoint.json files.
His Thunderbird will work for awhile and then it opens between 40 to 100 windows.
Is there a permanent fix to stop this from happening?
Viewing *all* unread messages in a unified single folder no matter what account or subfolder they're in?
I have two accounts (one POP, one IMAP), and several filters to move incoming messages to specific topics. I'd like to find a way to view ALL the unread messages in a si… (read more)
I have two accounts (one POP, one IMAP), and several filters to move incoming messages to specific topics. I'd like to find a way to view ALL the unread messages in a single folder (or view) no matter what account or sub-folder they are in. This way, one can easily cycle through all of them reading/deleting as needed easily without having to bounce around the navigation tree. This is doable in Outlook. An archived Thunderbird thread I see mentioned "Slightly more advanced...you can use a Saved Search to create your own permanent "Unified Folder" which aggregates messages from selected folders." but I don't see how to accomplish that.
Doable? TIA.
- Andrew
How to import mail to a different Email Address (Gmail) when IMAP doesn't work with AOL
Something on the AOL server(s) is blocking sync on all of my email addresses stored there. It was an isolated instance until this week when none of my accounts could sync… (read more)
Something on the AOL server(s) is blocking sync on all of my email addresses stored there.
It was an isolated instance until this week when none of my accounts could sync with there server.
As a result, all of my folders containing mail messages are now stranded on the AOL server(s).
I tried setting one new account up with Gmail and then allowed Gmail to 'import' my mail from the AOL server(s), but it only opened and copied the Inbox, sent, and Archive folders. The rest of my sub folders under Inbox are unavailable due to a server error that blocks the TB client software from opening these folds.
My question is, can the folders stored within different profile(s) be imported into a new Email address while only copying from the profiles stored on my PC? I'd do this off line if possible.
Why is attachment empty when I detach it?
Lately when I try to detach attachments, they detach from the message but sometimes the saved file is empty and has zero size making it inaccessible. As a result I have … (read more)
Lately when I try to detach attachments, they detach from the message but sometimes the saved file is empty and has zero size making it inaccessible. As a result I have lost photos and documents permanently. This has only has happened since I have moved my profile to a NAS drive. I am saving it to another folder on the same NAS drive or to a local folder which is syncing to the NAS drive. (I use Synology Cloudstation and they have verified it is set up correctly).
Could you please help me fix this? Has anyone else has this problem? I can't afford to keep losing files this way. In the interim I am using Save instead of Detach and that seems to be okay.
I am on the latest release 52.8.0.