Thunderbird Support Forum

After a windows 10 total system crash while "Thunderbird" was open I now try to safe with Ubuntu (usb stick test version) all personal data like my thunderbird profile before I have to reinstall windows 10 again. I didn't create any backup of my thunderbird profile. Is there any chance to get access to my profile to safe it with the testversion of Ubuntu on the same computer while Thunderbird seems to be open in the background and where then I can find it on the ubuntu desktop? Thanks for any help ! Madeleine from Berlin

We are a small community organization. We have an email account--via a web hosting service--that needs to be monitored by myself and another person. We are in two locations.

I successfully set up Thunderbird on my computer for our email account. I am not sure how to get the other person set up.

I think setting the other person up will be easy. After installing Thunderbird she goes to <Account Settings> from <Tools>. The rest should be as straight forward as it was for me so long as she has the basic email account information from our hosting service: email address, password, and port numbers.

I used Thunderbird several years ago as a client and set the ports manually. This time, Thunderbird offered automatic setup, which worked just fine.

Comments? Thanks in advance.

David

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The suggestions I have read about is to use TBSync, which I have installed, but I can't get it to connect to my Google account. Each time I try autodiscover I get a message saying it has failed. I tried to manually enter the server name, but that wouldn't work either.

I can't find any support instructions in the Add In web site or on the Mozilla support site. Can anyone help?

Can I revert to an earlier version of Thunderbird?

I am trying to download all of the emails on my ISP's server to my hard drive using a recently downloaded Mac version of Thunderbird. I went to Offline-download/Sync Now and it appears to download but I can't find the file on my hard drive. There is no Thunderbird folder in the library, so no Profile folder where the files are supposed to live. Help please.

Why can't the old plugins be rebuilt? I am using the LATEST version 78.8....We've been waiting for very useful and widely used plugins like add signature and color folder for a very long time.

I have a newsletter that went to ~80 people, with each email address in the "To" section. I'm trying to find a way to add them faster than 1 at a time.

Thanks

a few days ago out of the blue, Thunderbird started giving me an error message saying that my password was incorrect. It wasn't, I've logged into the web mail and everything is working perfectly. It's also stopping me deleting messages today that are junk. This has also happened out of the blue. I haven't downloaded any software that could have caused an incompatibility and the firewall was working perfectly. What's up? I've gone over all the settings and they seem fine. Is this a virus?

I have a fresh install of TB 78.8 on Windows 10. I use it to access my work email which is hosted by Google. I got the calendar to sync with Provider but gContactSync no longer works and I can't figure out any of the other options. I've ready about TbSync and Provider for CalDev & CardDev but can't figure out how to make it work. Could someone provide a dummies guide to getting my contacts sync'd? Thanks

For a while now, TB has this annoying habit that sometimes when I delete or move a message or series of messages to another folder they seem to go but then immediately reappear. I'm using IMAP to my own Postfix email server. The strange thing is that if I reperform the operation (delete or move) it works successfully this time. So it's kinda hard to reproduce reliably to debug this.

For a while now, TB has this annoying habit that sometimes when I delete or move a message or series of messages to another folder they seem to go but then immediately reappear. I'm using IMAP to my own Postfix email server. The strange thing is that if I reperform the operation (delete or move) it works successfully this time. So it's kinda hard to reproduce reliably to debug this.

I depend on being able to post large lists of email addresses into an email client in order to create an email group without creating individual contacts for each address. This is useful for managing classes, workshops, and conferences, among other things. For years I've been using Mulberry, which supports this feature, but my university is moving to a server that won't allow me to continue to use Mulberry.

Is it possible to do this in Thunderbird? My attempts so far haven't been successful, but I'm hoping there's a trick to make this happen.

Thanks! Steve

Ive been searching all over for a solution to this today and can find nothing new on this since the early 2000s. The emails displayed in Thunderbird are all displaying UTC and until today, it had the correct time (Central).

I have verified the following:

1) My system time and timezone Windows 10 settings are correct 2) The Thunderbird options calendar timezone is correct 3) My email can also be read on a web interface that those times are in the correct zone

From those 3, I believe I narrowed the problem down to the client.

An old issue I have found involves the environment variable %TZ%. There are 2 tests suggested that point to this being the case:

1) Running "Date()" in the Thunderbird error console does indicate my timezone being used is UMT.

2) Running 'Components.classes["@mozilla.org/process/environment;1"].getService(Components.interfaces.nsIEnvironment).exists("TZ")' in the error console returns true, which the poster of that test (in 2004) says should return false if things are set properly. That poster does not explain how to change the variable.

Only way I have found to change TZ is by editing autoexec.bat, which no longer exists in Windows 10. I cannot find a setting for it anywhere in the registry. The variable is clearly set somewhere, but how do I change it????

Thank you.

When I scan something to my computer using my scanner and then go to scan docs and try and email..by default the Thunderbird program comes up and ask for a password which I no longer have and don't know to find or create a new one...problem number 1 and problem number 2 how to I keep Thunderbird from being my default program instead of say Yahoo to email my scanned docs? The only way I can email any of my docs is Thunderbird

when I reply to someone who has images embeded in their signatues I am getting error messages and unable to send the email until I remove the signatures from message. Below are a couple of the error messages:

1. Sending of the message failed. There was an error attaching image.png. Please check that you have access to the file. Png file

2. Sending of the message failed. There was an error attaching image001.jpg. Please check that you have access to the file.

For the last several months some of my emails have ended up in the "Junk Mail" folder somehow. Previously all my junk mail went to "Junk" and was flagged with yellow flame and shortly deleted. The email now going to "Junk Mail" includes some from relatives and Medicare. Fortunately none is flagged as junk but of course is a pain to move to the inbox manually. Has there been a redesign of Thunderbird somehow causing email to end up in that directory? Is that something that my ISP Charter/Spectrum might be causing? Thanks, besides the constant "Not Responding" messages I get, this is making me wonder if I need to find another email program.

Having had Thunderbird for years, it has recently been getting slower and slower and often freezing so I have to turn the computer off and on again. Suddenly it has stopped working at all. Any ideas why??

Computer is connected to wifi, but when I open Thunderbird I don't get my new emails. I tried refreshing which brought up this error message attached. I tried to reset the password, but got no result. Does anyone have any suggestions or another way to log in to the email? Thank you for any advice. I appreciate it.

Hi,

I wasn't able to receive or send mail via smtp/TLS since Feb 08 2021, so I found out about OAuth and followed the instruction here Mozilla Link paragraph 'Important Changes'

I understood the help instruction the way that TB gets a kind of cookie/key to sign in automatically to Yahoo each time, 'in the background', as to work quite as one is used to? But I keep getting a Yahoo pop-up window, asking me to sign in to my Yahoo mail account each time (user name, pass word). Is that supposed to happen? I've re-checked. Everything looks as if I followed the instruction (cookies accepted, OAuth in both setting, server names and ports correct). Any ideas?

I have an add-on which is installed from the public add-on store (?). This add-on works quite good.

Nevertheless I made some tiny adjustments in the source to fullfill my needs. I can manually load the file from the add-on manager which works as well.

But as soon as I do one of the two task:

• restart the whole computer (or logout and login)
• Check for Update

the manually loaded xpi is gone. It is only the public one available.

==> How to have the manually adapted xpi loaded all the time and the public one not any more?

I lost a complete map during renaming it I tried to rename a folder, and got the message in a popup that this could not be executed . Aftrer that the map first showed up, coplete empty. I restarted Thunderbird, but then the folder could not be found anymore.